Getting you fit from the inside out
Our Beginnings
Hunter Valley Bicycle Centre has a rich history in the Hunter Region, initially established in 2000 as Ted's Bike Shop. In 2022, the store underwent a transformation, becoming the contemporary Hunter Valley Bicycle Centre you see today. Led by passionate cycling enthusiasts, we're dedicated to empowering every rider in the community.
Dedicated to Holistic Cycling Experience
At Hunter Valley Bicycle Centre, we believe in offering a holistic cycling experience. Our wide array of bicycles caters to every discipline, from BMX and mountain biking to e-bikes and road cycling. We also carry top-notch accessories, from protective gear to tools and training aids.
Expertise at Your Service
Our team of experienced technicians is renowned for their expertise in all aspects of cycling. Offering comprehensive repairs, custom builds, and comprehensive bike fits, we ensure you get the most out of your cycling experience.
What Sets Us Apart
- Wide selection of quality bikes and accessories: We stock renowned brands like BMC, Continental, Cruzee, Jet Black, and Merida.
- Exceptional customer service: Our friendly and knowledgeable staff are passionate about cycling and dedicated to understanding your needs.
- Superior repair and maintenance: Our workshop is equipped with the latest technology and staffed by experienced technicians.
- Comprehensive bike fits: Our expert fitters ensure your bike is perfectly adjusted for your individual needs and riding style.
- Active community involvement: We sponsor local cycling events and are committed to promoting the joy of cycling in the Hunter Region.
Join Us on Your Cycling Journey
Whether you're a seasoned cyclist or just starting out, Hunter Valley Bicycle Centre is your trusted partner in all things cycling. Visit us today and discover the joy of riding with our expert guidance and exceptional products.
Exceptional Customer Service and Reviews
The majority of reviewers have had an overwhelmingly positive experience with Ted's Bike Shop, with every review rating 5 stars out of 5. The staff are consistently praised for their exceptional customer service, with comments such as "great staff", "patient and helpful", "can't do enough to help", and "brilliant service". The team has gone above and beyond to assist customers, whether it's ordering in special parts, providing expert advice, or even accommodating late changes to orders.
Reviews
Many reviewers have appreciated the staff's expertise and willingness to help, with Scott and Jess being specifically mentioned as providing exceptional service. Several customers have praised the staff's patience and willingness to explain complex information in a clear and concise manner. One customer was particularly impressed with Scott's ability to source a new set of tyres for their bike, ensuring they were ready for a important ride. Another customer appreciated the staff's help in selecting the right e-bike for their specific needs, allowing them to take it home the same day.
Conclusion
The reviews highlight Ted's Bike Shop's commitment to exceptional customer service and expertise. The staff's willingness to go above and beyond to assist customers, combined with their extensive knowledge of bikes and cycling, makes them a standout in the industry.
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