Pumping Solutions for a Better Tomorrow
At General Pump Company, we pride ourselves on being the leading domestic, commercial, and industrial pump manufacturers in Australia. Family-owned and managed, our business has grown significantly over the past four decades, from a small pump supplier in Sydney to a company that services a wide range of clients worldwide. Our class-leading Ultraflow products offer solutions for all pumping problems, and our active involvement in the design, manufacture, and after-sale maintenance and servicing of our pumps sets us apart from the competition.
Our History
Established in 1975, General Pump Company has grown from the sales, service, and repair of pumps for domestic and small commercial markets to a company that now represents more than 240 pump manufacturers from around the world. We are actively involved in the design, specification, fabrication, and assembly of a range of pumps, pumping systems, and associated equipment, including pumpsets, dewatering and slurry transfer pumps, water supply pressure systems, and packaged pumping stations for sewage and stormwater.
Our Commitment
Our commitment to our clients goes well beyond the sale of a product. We have a huge range of spare parts and accessories, and our efficient, reliable, and well-equipped pump service division is dedicated to repairing and refurbishing pumps and pump systems. When all these areas are put together, we become a company that is diverse and professional in our activities. The combined experience and knowledge gained over many years in the pumping industry holds us in good stead to provide you with the right product/service at the right time, and at the right price.
Our Services
We offer a wide range of services, including the design, manufacture, and supply of custom systems, diesel and electric booster pumpsets, and Ultraflow products. Our class-leading Ultraflow submersible pump range is renowned for its quality and reliability, and is suitable for a vast range of applications, including stormwater, sewage, tradewaste, and dewatering. We also provide packaged pumping stations for sewage, stormwater, and wastewater, and our active involvement in the design, manufacture, and after-sale maintenance and servicing of our pumps sets us apart from the competition.
Overall Experience
The majority of customers who have dealt with General Pump Company have had a positive experience, with many praising the company's staff, services, and products. Several customers have highlighted the company's ability to understand their needs and provide accurate solutions, with some even going above and beyond to assist. Many have also commended the company's fast and reliable delivery.
Staff and Customer Service
Many customers have praised the company's staff, describing them as polite, helpful, and knowledgeable. Several customers have mentioned specific employees, such as Sidney and Tim, who have gone the extra mile to assist with their pumping needs.
Pumping Solutions
General Pump Company has a wide range of pumping solutions, with customers praising the company's expertise and attention to detail. Several customers have mentioned that the company has been able to solve tricky problems with ease.
Unfortunately, There Are Some Disappointments
However, one customer, Theplumber, has expressed disappointment with the company's pricing, feeling they were taken advantage of. The customer explains that they thought the price would be similar to their previous purchase, but was instead charged a higher amount.
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