Empowering Our Clients Through Expert Legal Guidance
At Brisbane Bookkeepers and Taxation Services, we pride ourselves on providing expert, reliable, and holistic bookkeeping, accounting, and taxation services to Brisbane-based businesses. Since 2003, our mission has been to develop long-term, mutually beneficial relationships with our clients, understanding that every business is unique and requires tailored solutions.
Our Expertise
Our team of professionally trained accountants and tax agents are equipped to handle a wide range of services, including income tax returns, financial statements, business structures, accounts reconciliation, payroll management, and more. We understand the importance of accuracy, efficiency, and confidentiality, and our expertise extends to various accounting packages, including MYOB, QuickBooks, and Xero.
How We Can Help
We cater to businesses of all sizes and structures, from sole traders to companies and trusts. Our services are designed to be flexible and economical, offering low-cost bookkeeping and tax service packages or a fixed hourly rate to suit your needs. We also offer remote bookkeeping services, where our team can efficiently manage your bookkeeping online, reducing the need for on-site visits and saving you money.
What We Offer
Our comprehensive services include tax and accounting, bookkeeping, payroll services, and software knowledge. We can assist with income tax returns, financial statements, business structures, BAS preparation, accounts payable, and receivable, management accounts, and more. Our team is dedicated to providing personalized support to help your business thrive.
Our Commitment
At Brisbane Bookkeepers and Taxation Services, we are committed to providing expert, reliable, and holistic bookkeeping, accounting, and taxation services. We understand the importance of building long-term relationships and continually strive to exceed our clients' expectations.
Unreliable and Unprofessional Service
Several reviewers have expressed disappointment and frustration with the service provided by Brisbane Bookkeepers & Taxation Services, particularly with Andrew's behavior and management of their accounts. One reviewer mentioned that Andrew's unstable personal life has affected the quality of service, leading to late submissions, mismanagement, and unprofessional behavior.
Accumulation of Tax Debt and Mismanagement
The reviewer stated that despite paying a high monthly fee, they were left in the dark about their financial affairs and suddenly found themselves with a tax debt. The BAS submissions were consistently late, and the accounts were poorly reconciled, making it difficult to switch to another firm.
Unprofessional Behavior and Communication
Andrew's communication style was described as unprofessional, with late-night or weekend calls, venting about personal life, and sending rude and inappropriate text messages. The reviewer even shared screenshots of the messages as evidence.
Undisclosed Move to Malta and Lack of Transparency
The reviewer discovered that Andrew had moved to Malta without disclosing this information, which may have contributed to the lack of communication and erratic behavior.
Positive Experiences
On the other hand, several reviewers have had positive experiences with Brisbane Bookkeepers & Taxation Services, praising Andrew's responsibility, reliability, and professionalism. They appreciated his timely responses, fair pricing, and ability to fix mistakes and provide helpful guidance.
Five-Star Reviews
Multiple reviewers have given five-star ratings, thanking Andrew for his help with tax returns, fixing mistakes, and providing valuable knowledge and support. They appreciated his patience, quick responses, and ability to explain complex accounting concepts in a clear and concise manner.
