Restoring Your Home, Revitalizing Your Life
Tower Quality Cleaning proudly serves Melbourne with professional carpet cleaning, upholstery cleaning, and water damage restoration services. We are passionate about delivering exceptional customer service and leaving your home fresh and revitalized.
1. Steam Cleaning & Stain Removal
- Deep cleaning carpets using powerful steam technology, removing dirt, allergens, and stains.
- Targeted stain removal for various substances like wine, coffee, ink, and pet accidents.
- Guaranteed to leave your carpets fresh and revitalized.
2. Upholstery Cleaning
- Gentle yet effective cleaning for all types of upholstery, including leather, fabric, and suede.
- Removes dust, grime, and allergens, leaving your furniture looking and feeling like new.
3. Water Damage Restoration
- 24/7 emergency response team to extract water and mitigate damage from floods, burst pipes, and overflowing appliances.
- Advanced drying and restoration services to restore your property to its pre-flood condition.
Experience, Expertise, and Affordability
Our team of experienced and certified technicians are experts in all aspects of cleaning and restoration. We use only the highest quality cleaning products and equipment to ensure effective cleaning and long-lasting results. We are also dedicated to providing affordable services without compromising on quality.
Customer Satisfaction
Customer satisfaction is our top priority. We go above and beyond to ensure your complete satisfaction with our services. Our team is communicative, responsive, and always willing to answer your questions and address your concerns.
Our Promise
At Tower Quality Cleaning, we are committed to:
- Providing exceptional customer service and personalized attention.
- Delivering high-quality cleaning and restoration services.
- Using eco-friendly cleaning products and sustainable methods whenever possible.
- Completing the job on time and within budget.
Let Tower Quality Cleaning restore your carpets, upholstery, and your peace of mind. Contact us today for a free quote and experience the difference!
Emergency Response and Water Damage Restoration
The reviewers praised the prompt response of the team in emergency situations, such as water damage due to a damaged down pipe or flooded areas. The team was able to attend to the site within an hour and restored the carpets and flooded area before it could cause further damage.
Excellent Customer Service and Communication
The reviewers commended the team's excellent customer service, communication, and professionalism. They appreciated the patience, care, and attention to detail provided by the team, particularly Roy, who went above and beyond to help them out.
Quality of Work and Value for Money
The reviewers were extremely satisfied with the quality of work provided by the team. They praised the excellent results achieved in cleaning carpets, removing stains and odors, and restoring water-damaged areas. They also considered the service to be value for money.
Issues with Delivery of Promises
However, one reviewer had a negative experience, stating that the team did not deliver on their promises and refused to rectify the issue. This reviewer warned others to be cautious when dealing with the company.
