Designing and building pools that exceed your expectations
At Neptune Swimming Pools, we have been building Melbourne's finest pools since 1959. With intelligent pool design, we construct award-winning infinity pools, family pools, lap pools, plunge pools, and spas. Our team of experts will work closely with you to design and construct your dream outdoor pool, tailored to your unique needs and preferences.
Our Services
We offer a range of services to ensure that your pool-building experience is seamless and stress-free. From conceptual design to project completion, our team will guide you through every step of the process. Our services include:
- Custom-built private pools
- Commercial swimming facilities
- Pool design and construction
- Pool renovations and refurbishments
- Pool maintenance and servicing
Our Expertise
With over 60 years of experience, we have constructed thousands of custom-built private pools and hundreds of commercial swimming facilities. Our success is accredited to our core values: professionalism, innovation, and industry-leading quality and design. We employ highly qualified and skilled tradespeople, implement stringent quality assurance systems, and maintain a complete customer focus to ensure that all projects are an absolute success.
Our Promise
At Neptune Swimming Pools, we pride ourselves on creating beautiful pools, getting the job done right the first time, proactively communicating with our clients, and ensuring the construction process is smooth and stress-free. We understand that building a pool is a significant investment, and we are committed to delivering exceptional results that exceed your expectations.
Overall Experience with Neptune Pools
Positive Aspects
Many reviewers have reported having a positive experience with Neptune Pools, praising their professionalism, excellent communication, and high-quality workmanship. The company's attention to detail, responsiveness, and ability to tailor their services to individual needs have been highlighted as particular strengths.
Specific Strengths
- Design and Build Process: Multiple reviewers have praised the design and build process, describing it as smooth, efficient, and professional.
- Quality of Pools: The quality of the pools built by Neptune Pools has been consistently praised, with many reviewers expressing satisfaction with the finished product.
- Communication and Service: The company's communication and service have been praised, with reviewers highlighting the responsiveness and helpfulness of the team.
Negative Aspects
However, one reviewer reported a negative experience with Neptune Pools, citing poor workmanship and a lack of response to their complaints.
Specific Weaknesses
- Workmanship: One reviewer reported issues with the tiles on their spa pool, stating that they kept falling and that Neptune Pools failed to respond to their complaints.
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