Business Details
50+ Years
experience
Your Lakes Entrance Holiday Retreat
BIG4 Whiters Holiday Village, established in 1927 as Whiters Camp Park, is Australia's first commercially registered camping park. As a family-owned business since 2000, we combine nearly a century of hospitality experience with modern comforts to deliver exceptional holiday experiences. Our team of dedicated professionals, including Michael, Julie, Brandon, Kelly, Emily, Amber, and Alice, prioritizes creating a welcoming atmosphere where guests can relax, explore, and create lasting memories. Located in the heart of Lakes Entrance, we offer meticulously maintained accommodations and facilities designed to cater to couples, families, and groups.Our commitment to quality is evidenced by our TripAdvisor Certificate of Excellence, while our deep connection to the local area ensures guests receive authentic insights into regional attractions. With 67 holiday units and two ensuite caravan sites across five acres of tranquil gardens, we balance scale with personalized service to ensure every stay is sensational.
Services
Deluxe Villas
Garden Cottages
Conference Centre
Swimming Pools
Pedal Go-Kart Hire
Details
- Year established: 1927
Highlights and features
- Family-owned since 2000 with 95 years of combined hospitality experience
- Recipient of TripAdvisor Certificate of Excellence for service quality
- Offers 67 holiday units including 3-bedroom villas sleeping up to 8 guests
- Features three swimming pools, playgrounds, and conference facilities
- Located 3.5 hours from Melbourne with direct access to Ninety Mile Beach
Associations and certifications
- TripAdvisor Certificate of Excellence
What people say
Exceptional accommodation
Friendly staff
Great facilities
Perfect family location
Excellent value
Services
Deluxe Villas
Spacious self-contained villas sleeping up to 4 guests with modern amenities including air conditioning, kitchen facilities, and private verandahs. Ideal for families seeking comfort near resort facilities. Located in landscaped grounds with easy access to pools and playgrounds.
Conference Centre
Versatile function space accommodating family reunions, corporate meetings, and celebrations. Features audio-visual equipment and catering support. Adjacent to accommodation units with parking facilities. Available for daily hire with flexible setup options.
Swimming Pools
Three outdoor pools open daily 9:00-21:30 with safety supervision. Includes children's play areas and shaded lounging zones. Complies with safety regulations requiring adult supervision for minors. Maintained at comfortable temperatures year-round.
Pedal Go-Kart Hire
Family-friendly pedal kart rentals operating during daylight hours. Designed for children aged 5+ with safety helmets provided. Track features gentle circuits through landscaped areas. Supervision required for under-12 users.
Garden Cottages
Seven-square-meter cottages sleeping 4-6 guests with full kitchen facilities and laundry access. Includes queen bedroom, flexible second bedroom configurations, and private pergolas. Equipped with modern appliances and climate control systems.
People
Michael
Owner
Co-owner with 23 years of experience in hospitality management. Oversees daily operations and guest services at the family-run park since 2000.
Julie
Owner
Co-owner focused on maintaining the park's natural beauty and ensuring environmental sustainability practices across the five-acre property.
Brandon
Operations Manager
Manages staff training and facility maintenance with 18 years of experience in holiday park management. Ensures consistent service quality standards.
Kelly
Guest Relations
Coordinates guest experiences and special packages while managing the park's award-winning customer service initiatives since 2005.
Emily
Marketing Coordinator
Handles digital marketing and guest communications with a focus on promoting local attractions and seasonal events in Lakes Entrance.
Questions
What are your office operating hours?
Our reception is open daily from 8:00 AM to 6:00 PM for check-ins, bookings, and guest assistance.
Do you offer family-friendly accommodations?
Yes, we provide various options including 3-bedroom villas sleeping up to 8 guests with interconnected layouts.
Are pets permitted on the premises?
Unfortunately, we cannot accommodate pets to maintain our family-friendly environment and facility standards.
What recreational facilities are available?
We feature three swimming pools, playgrounds, tennis courts, and pedal go-kart rentals for guest enjoyment.
How close are you to Ninety Mile Beach?
Just a short stroll via the footbridge connecting directly to the famous Ninety Mile Beach shoreline.
Is internet access available?
Free WiFi is provided in reception areas with limited bandwidth suitable for emails and social media.
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