Where every stitch tells a story
A Family-Run Business with Decades of Experience
Promote-It Trophy & Clothing Co. has been a trusted supplier of custom-made apparel, trophies and more throughout Victoria, NSW, South Australia and the NT since 1990. We're a family-run business with a deep understanding of the importance of quality, affordability, and exceptional customer service.
Embroidery & Custom Apparel
From dazzlingly embroidered logos to personalized garments, our in-house embroidery department is a marvel. Led by experienced head embroiderer Beck, with over 15 years of expertise, our talented team can transform your vision into reality. We can stitch your logo or design onto almost anything, from shirts and jackets to bags, hats, and even workwear.
Products & Services for Every Occasion
Promoting your business, commemorating achievements, and recognizing individuals are a breeze with our diverse selection of products and services. We offer:
- Custom trophies & plaques: Choose from a stunning array of trophies and plaques, or let us create a unique design specifically for you.
- Screen Printing & Sublimation: Bring your vision to life on a wide variety of apparel and promotional items using vibrant inks and advanced printing technologies.
- Promo Items & Apparel: Explore our extensive range of customizable clothing, bags, headwear, sports equipment, and more.
Passionate About Customer Satisfaction
At Promote-It, we take pride in exceeding your expectations. Our dedicated team is passionate about understanding your needs and creating custom solutions that match your unique requirements. We're committed to offering:
- Personalized attention and guidance throughout the process.
- Competitive pricing and timely delivery.
- Exceptional quality and craftsmanship.
Exceptional Service and Quality
The majority of reviewers have praised the business for its exceptional service and quality products. Many have mentioned specific instances where they received excellent customer service, from friendly staff to prompt communication and helpful advice. The embroided work wear, personalised items, and trophies have all received high praise for their quality and appearance.
Customer Dissatisfaction
However, one reviewer had a disappointing experience with poor communication and terrible service. They were initially told it would be okay to engrave a plate in a glass case, but when they visited the store, they were met with resistance and were eventually told to leave and not return.
Recommendations
Despite the negative review, many reviewers have recommended the business to others, citing its convenient location, great prices, and excellent service. They have also praised the friendly and helpful staff, who go above and beyond to ensure customer satisfaction.
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