Empowering Healthy Vision, One Patient at a Time
About Us
Specialist Eye Care Company is a team of passionate and experienced optometrists and eye care professionals dedicated to providing comprehensive eye care services to the community. We believe in empowering our patients through personalized care, education, and the latest technology to achieve optimal vision and eye health.
Our Passion for Eye Health
Our experienced team is committed to providing top-quality eye care to people of all ages. We offer a comprehensive range of services, including:
Comprehensive Eye Exams
- Comprehensive eye exams for adults, children, and seniors.
- Detecting and managing various eye conditions, such as glaucoma, cataracts, and macular degeneration.
- Assessing and managing dry eye, digital eye strain, and other eye-related concerns.
Advanced Treatments and Technologies
- Advanced vision correction options like LASIK, PRK, and ICL surgery.
- Cataract surgery with state-of-the-art technology.
- Eyewear consultations and dispensing the highest quality glasses and contact lenses.
Personalized Care and Attention
We understand that your vision is precious and your individual needs are unique. Our dedicated team takes the time to understand your specific concerns and vision goals. We provide personalized recommendations and treatment plans tailored to your individual needs.
Our Commitment to You
At Specialist Eye Care Company, we are committed to:
- Providing friendly and compassionate care in a comfortable and welcoming environment.
- Offering patient-centered care and open communication throughout your eye care journey.
- Staying at the forefront of eye care by continuously updating our technology and knowledge.
Our Services Include
- Routine eye exams
- Vision correction consultations
- Cataract surgery
- Glaucoma management
- Dry eye treatment
- Digital eye strain management
- Specialty contact lens fitting
- Low vision rehabilitation
- Eyewear consultations
Mixed Reviews at Griffey Eye Care
Issues with Phone Calls and Office Management
Some reviewers have expressed frustration with their experiences calling the office for assistance. Daniel Fowler rated the practice 3 stars and reported difficulties getting through to a human being on the phone, with multiple hang-ups and a frustrating experience finally getting assistance from a person named Nebraska. Teresa Beverly, who left a 1-star review, mentioned also struggling to get through to a person on the phone, even driving to the office to speak to someone. These issues seem to have contributed to a decline in the patient experience at Griffey Eye Care.
Positive Experiences with Doctors and Staff
On the other hand, many reviewers have had excellent experiences with the doctors and staff at Griffey Eye Care. Victoria Vicki Shepherd, Sharon Thebarge, Frank Elkins, Linda Tiedeman, Naomi Bland, and Cheryl Hill all gave the practice 5-star reviews, praising the professionalism, friendliness, and thoroughness of the staff. Dr. Fox and Dr. Griffey were particularly singled out for their excellent communication and bedside manner.
Decline in Service Quality after Acquisition
Seawship, who gave the practice 3 stars, noted that the service quality has declined since the practice was acquired by U.S. Eye. They reported a long wait time and a feeling of being treated like a number rather than a person. Patrick Nolan, who left a 1-star review, also mentioned that the service has deteriorated since the acquisition, with long wait times and a lack of promptness.
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