Experience the Shacks Difference
At Shacks Motor Group, we pride ourselves on being one of the most trusted and respected automotive dealerships in Western Australia. With a rich history spanning over 100 years, we have built a reputation for excellence in customer service, providing top-notch sales and after-sales support to our valued customers.
Our Services
We offer a comprehensive range of services to cater to all your automotive needs. Our state-of-the-art service centers in Fremantle and Rockingham are equipped with the latest technology and staffed by highly experienced technicians who are dedicated to providing exceptional service and maintenance for your vehicle. Whether you're looking for a routine service, repairs, or accessories, we've got you covered.
Our Dealerships
We have multiple dealerships across Fremantle and Rockingham, representing some of the world's most renowned brands, including Mazda, Volkswagen, GMSV, Holden, and ACDelco. Each of our dealerships is designed to provide a unique and personalized experience, with a team of friendly and knowledgeable staff who are passionate about helping you find the perfect vehicle to suit your needs.
Our Values
At Shacks Motor Group, we are committed to upholding a set of core values that define our business and guide our interactions with customers and the community. We believe in building long-term relationships, being proactive and responsive, and providing innovative solutions that meet and exceed our customers' expectations.
Our History
With a rich history spanning over 100 years, Shacks Motor Group has become synonymous with excellence in customer service and a commitment to providing exceptional automotive experiences. From humble beginnings to our current status as one of Western Australia's leading automotive dealerships, we have remained true to our core values and continue to innovate and evolve to meet the changing needs of our customers.
Overall Experience
The reviewers at Shacks Holden Fremantle have had a predominantly positive experience with the dealership. Many reviewers have praised the excellent communication and customer service provided by the staff, particularly Adam. The test drives and picking up of cars have been smooth and easy, with few issues reported.
Positive Aspects
Many reviewers have commended the dealership for providing top-notch customer service, with staff being helpful, knowledgeable, and friendly. The parts department has also been praised for its expertise and dedication. The reviewers appreciate the no-pressure sales approach and the attention to detail in presenting the cars.
Negative Aspects
One reviewer, Kim Currie, had a negative experience with the dealership. Despite being a loyal customer, they were not satisfied with the service provided, citing issues with repair and maintenance. The reviewer felt that the dealership was not transparent and failed to provide a satisfactory solution to the problem.
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