Trust us, your pet will love us!
Acacia Ridge Pet Resort is a leading pet care facility located in Brisbane, Queensland. Situated in a tranquil, rural setting on 3.5 acres of land, our resort is just a short 20-minute drive from Brisbane CBD. Since 2006, we have been dedicated to providing exceptional care for cats and dogs, offering boarding services tailored to meet the unique needs of your beloved pets.
Our award-winning facility has been designed with your pet's comfort and well-being in mind. We offer spacious, luxurious suites for pampered pets and grassed exercise yards for active pets. At Acacia Ridge Pet Resort, we understand that every pet is unique, and we strive to provide a holiday experience that suits your pet's preferences, whether it's a relaxing break or an action-packed vacation.
Why Choose Acacia Ridge Pet Resort?
We Pride Ourselves on Our:
- Honest, animal-loving team dedicated to providing the best care for your pet.
- Grassed exercise yards for pets that love to play and run around.
- Luxury suites for pampered pets who deserve the best.
- Long-term rates for pets staying with us for an extended period.
- Snuggly blankets and toys for extra comfort.
- Walk-in cat suites and play areas for our feline guests.
- Complimentary hydrobath for dogs, so they return home fresh and clean.
- Premium food provided, or you're welcome to bring your pet's preferred diet.
Our Team
Darrin & Abbey, the proud owners of Acacia Ridge Pet Resort, have a long-standing love for animals. Darrin, who grew up on a farm in South Australia, has always had pets and has been part of the pet boarding industry since 2006. Abbey, who studied business management, shares the same passion for animals and has been working alongside Darrin to ensure the resort maintains a high standard of care for all pets.
Our carefully chosen staff members are dedicated to providing exceptional care for your pets. We have a fantastic team of animal lovers who genuinely enjoy coming to work every day.
Our resort is home to two beloved pets - General, a Domestic Long Haired Cat, and Busta, an English Staffy. Darrin, Abbey, and their two sons, Ben and Zac, visit the pets daily and take great pride in the love and care provided at Acacia Ridge Pet Resort.
Meet the rest of our fantastic team:
- Kim, who has been with us since 2007 and has a beautiful Alaskan Malamute named Tika.
- Tien, who joined us in 2018 and adores her English Staffy, Ammo.
- Wayne, who has been part of the team since 2011 and has a Kelpie X Cattle Dog named Ruby.
- Danielle, who started working at Acacia Ridge Pet Resort in Sep 2017.
We welcome visitors and encourage you to come and see our resort for yourself. Contact us today to arrange a tour and experience the Acacia Ridge difference.
Positive Experiences at the Pet Resort
Several reviewers have had positive experiences at the pet resort, praising the staff for their care and attention towards their pets. The staff were found to be helpful and responsive, making the booking process easy and stress-free. Some reviewers appreciated the extra services provided, such as bathing and photos of their pets during their stay.
Cleanliness and Maintenance
Some reviewers mentioned that their pets were well-groomed and smelled beautiful after their stay, indicating that the resort maintains good cleanliness and hygiene standards.
Negative Experiences at the Pet Resort
However, some reviewers had negative experiences, citing issues with the resort's policies and procedures. Some felt that the upfront deposit and cancellation fees were unfair and not clearly communicated. Others had concerns about the health and well-being of their pets during their stay, including issues with kennel cough, weight loss, and viral infections.
Communication Issues
Some reviewers experienced communication issues with the resort, including lack of responses to emails and unclear information about their pets' stay.
Health Concerns
Several reviewers raised concerns about the health and well-being of their pets during their stay, including cases of kennel cough, weight loss, and viral infections.
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