Business Details
20 Years
experience
Luxury Pet Boarding in Brisbane | Acacia Ridge Pet Resort
Acacia Ridge Pet Resort was established in 2006 by Darrin and Abbey, who transformed a traditional pet motel into a luxury boarding facility spanning 3.5 acres in a serene rural setting near Brisbane. Our team of dedicated animal lovers combines extensive industry experience with a passion for pet care, offering tailored services that cater to the unique needs of dogs and cats. As proud members of the Queensland Association of Pet Boarding and Grooming, we maintain rigorous standards of cleanliness, safety, and animal welfare. Our facilities feature grassed exercise yards, air-conditioned luxury suites, and specialized play areas designed to ensure pets enjoy a stress-free holiday. With over 15 years of operation, we have built a reputation as one of Brisbanes most trusted pet boarding providers, prioritizing personalized attention and transparent communication with pet owners.Our commitment to continuous improvement is reflected in our regular facility upgrades and staff training programs. We maintain detailed health records for each guest and offer medication administration services to accommodate pets with special needs. Customer testimonials consistently highlight our teams dedication, the high-quality amenities, and the visible happiness of pets during their stays. This combination of expertise, purpose-built facilities, and genuine care for animals forms the foundation of our service philosophy.
Services
Dog Boarding
Cat Boarding
Luxury Suites
Pet Taxi Service
Grooming Services
Medication Administration
Playtime Sessions
Pet Delivery
Vaccination Compliance
Health Monitoring
Details
- Year established: 2006
Highlights and features
- Experienced team with 15+ years in premium pet boarding
- Spacious grassed exercise yards for safe dog socialization
- Air-conditioned luxury suites with private decks for cats and dogs
- Complimentary hydrobath included for all canine guests
- Detailed daily health monitoring and medication administration services
Associations and certifications
- Queensland Association of Pet Boarding and Grooming
What people say
Love the staff
Fantastic service
Pets happy and well-cared
Peace of mind
Excellent care
Services
Dog Boarding
Our dog boarding service offers Standard Kennels and Luxury Suites with daily exercise in grassed yards. Standard Kennels feature indoor/outdoor access, bedding, and premium food. Luxury Suites include air-conditioning, private patios, and twice-daily playtime. All guests receive personalized care matching their activity preferences.
Cat Boarding
Cat boarding options include Deluxe Condos and Luxury Suites designed for feline comfort. Deluxe Condos offer scratching posts and daily playtime, while Luxury Suites feature air-conditioning, private sun decks, and individual attention. All cats receive premium nutrition and health monitoring throughout their stay.
Pet Taxi Service
We provide pet transportation seven days a week with scheduled pick-up/drop-off windows. Our pet taxi operates between 9:30-11:30am & 2:30-4:30pm Monday-Saturday, and 2:30-4:30pm Sundays. Contact us for pricing details and service area confirmation.
Grooming Services
Complimentary hydrobathing is included for dogs staying over two days. Additional grooming services like brushing sessions and professional grooming are available through our nearby salon. The pet taxi service for grooming appointments is provided at no extra charge.
Medication Administration
Our staff can administer prescribed medications to pets with special needs. This includes twice-daily insulin injections for diabetics at no additional charge for Luxury Suite guests. All medications require original prescription labels with clear administration instructions.
People
Darrin
Co-Owner
Co-owner with 15+ years experience in pet boarding. Manages daily operations and staff training. Previously worked in kennels seven days a week for three years. Ensures facility standards meet animal welfare requirements.
Abbey
Co-Owner
Co-owner responsible for customer relations and pet care oversight. Former business manager with expertise in animal welfare. Regularly interacts with boarding pets and maintains communication with pet owners during stays.
Kim
Senior Staff
Experienced carer with decade-long tenure. Specializes in canine behavior and exercise programs. Maintains strong bonds with regular guests. Provides detailed updates to owners about pet activities and wellbeing during boarding periods.
Tien
Pet Care Specialist
Three-year team member focused on individual pet bonding. Handles intake procedures and personalized care plans. Known for exceptional animal interaction skills. Contributes to staff training on pet behavior recognition.
Zac
Animal Care Staff
Dedicated staff member with lifelong animal experience. Specializes in comforting anxious pets and implementing care routines. Maintains detailed records of pet preferences and behavioral observations for care continuity.
Questions
What vaccinations are required for pet boarding?
Dogs need current C5 vaccination including Canine Cough. Cats require F3 vaccination covering enteritis and respiratory viruses. Proof must be provided on arrival.
Can I tour the facility before booking?
Yes, guided tours are available Monday-Saturday 10:30am-11:30am & 2:30pm-4:00pm outside school holidays. Appointments required for facility inspections.
How do you ensure pet comfort during stays?
All accommodations feature sheltered areas, premium bedding, and climate control in luxury suites. Staff provide regular interaction, personalized play sessions, and health monitoring for every guest.
What items should I bring for my pet?
Current vaccination certificate is mandatory. Standard kennels prohibit personal items except winter coats. Luxury Suite guests may bring familiar toys or bedding for added comfort.
How are pets exercised and socialized?
Dogs receive daily playtime matched by size/temperament. Solo sessions available for non-social pets. Cats get individual playtime in secure playgrounds. Special breed requirements are carefully managed.
What happens if my pet requires veterinary care?
We immediately contact owners and arrange vet treatment when needed. Owners cover veterinary costs prior to pet departure. Staff monitor recovering pets closely post-treatment.
Videos