Business Details
35 Years
experience
Emergency
services
Premium Pet Boarding & Grooming Services in Penrith
Established in 1991, Acacia Lodge has dedicated itself to providing exceptional care for pets and peace of mind for their owners. Our facility in Penrith serves the Greater Sydney area with a range of services tailored to meet the unique needs of each pet. Our team combines decades of experience with a genuine passion for animal welfare, ensuring every guest receives individual attention. We offer secure boarding, professional grooming, and 24/7 veterinary access, supported by modern facilities designed for comfort and safety. Our commitment to transparency is reflected in our vaccination policies, regular updates, and clear communication with pet owners.With five acres of outdoor space, including a private dog park, we prioritise physical and mental stimulation for active pets. Our staff undergoes rigorous training to handle medical emergencies and administer medications as required. We maintain strict hygiene protocols and temperature-controlled environments to ensure year-round comfort. Customer feedback drives continuous improvement, with testimonials highlighting our responsiveness, compassion, and reliability. As part of a veterinary clinic network, we uphold the highest standards of animal healthcare while maintaining a homely atmosphere for all guests.
Services
Dog Boarding
Cat Boarding
Pet Grooming
24/7 Vet Access
Pet Taxi
Private Dog Park
Medication Management
Special Diet Feeding
Photo Updates
Extra Exercise Sessions
Details
- Year established: 1991
Highlights and features
- 24/7 access to qualified veterinarians
- Secure 1-acre private dog park facility
- Experienced staff trained in animal emergency care
- Customised feeding and medication management
- Transparent vaccination and hygiene policies
What people say
Highly recommended
Kind & Loving
Regular photo updates
Comfortable accommodations
Professional veterinary care
Services
Dog Boarding
Secure, temperature-controlled boarding for dogs with individualised care. Includes twice-daily supervised play sessions and custom feeding plans. Staff monitor health and administer medications as required.
Cat Boarding
Specialised cat boarding in quiet, stress-free environments. Features separate housing areas and tailored feeding routines. Regular health checks conducted by trained staff.
Dog Grooming
Professional grooming services including bathing, coat trimming, and ear cleaning. Pricing based on size and coat complexity. Uses quality products for sensitive skin.
Private Dog Park
Secure 1-acre off-leash park for supervised play. Available for private bookings with vaccination requirements. Promotes physical activity and socialisation for canine guests.
24/7 Vet Access
Immediate veterinary assistance available round-the-clock. On-call professionals handle emergencies and routine health concerns. Medication administration included in boarding fees.
Questions
Do you allow facility inspections?
Yes, by appointment Monday-Saturday 12:30-1:30 PM. Please arrive on time to avoid disturbing pets.
What vaccination requirements exist?
Dogs need C5 vaccination, cats require F3. Must be within 12 months of boarding date.
How are medical emergencies handled?
Vets respond immediately. Staff contact owners first unless emergency requires immediate action.
Can I bring personal items for my pet?
Yes, but we're not responsible for lost or damaged items. Provide only non-essential belongings.
Are after-hours pickups available?
Emergency pickups only with $150 surcharge. Staff cannot accommodate routine late collections.
Do you provide photo updates?
Free updates when staff availability allows. Paid packages available for guaranteed multimedia reports.
