Ensuring Your Home Comfort, One System at a Time
At Ceiling Fans Plus, we're dedicated to providing our customers with the best possible selection of ceiling fans, lighting, and ventilation products to suit their needs. Our team is passionate about helping you find the perfect solution for your home or commercial space.
Our Services
We offer a wide range of ceiling fans from top brands like Aeratron, Airborne, Brilliant Lighting, Eglo, Fanco, Hunter Pacific, Martec, Mercator, Three Sixty, and Ventair. Whether you're looking for modern, minimalist, or traditional designs, we've got you covered. Our extensive collection includes fans with lights, LED lights, remote control, and eco-friendly DC motor options. We also cater to customers seeking specific features like high airflow, coastal, or IP-rated fans.
In addition to ceiling fans, we provide a variety of lighting solutions, including pendant lights, outdoor lights, wall lights, table and floor lamps, spotlights, and more. Our lighting brands include Cougar Lighting, Eglo Lighting, and others. Furthermore, we offer exhaust fans, heaters, and ventilation systems from reputable brands like Eglo, Martec, Ventair, and Vent-axia.
Our Expertise
Our team of experts is committed to providing exceptional customer service and guidance throughout your shopping experience. With extensive knowledge of our products, we can help you make informed decisions about your purchases. We understand the importance of finding the right product for your specific needs, and we're dedicated to ensuring you're completely satisfied with your purchase.
Why Choose Us
At Ceiling Fans Plus, we pride ourselves on our competitive pricing, fast shipping, and hassle-free returns. We believe in building long-term relationships with our customers, and we strive to exceed your expectations with every interaction.
Service
The reviewers praised the excellent, friendly, and knowledgeable service provided by the staff at The Fan Shop. Cliff, Glen, Nico, and Helen were mentioned specifically for their helpfulness and customer service. They took the time to demonstrate products, provided advice on positioning fans, and offered to deliver products to customers' homes.
Range and Quality
The reviewers commended the store's extensive range of high-quality ceiling fans and light fittings from various manufacturers, including Eglo. The store offered a variety of options to suit different needs and budgets.
Warranty and After-Sales Support
Unfortunately, Tony Morello had a negative experience with the store's warranty and after-sales support. He claimed that two of the three fans he purchased had stopped working and were making an annoying buzzing sound. The store was unwilling to assist him with the warranty, which was a major disappointment.
Other Issues
Dylan Pix had a bad experience with the store's online inventory system, which claimed to have a product in stock that was not available. Jimmy Francis found the customer service a bit ad hoc and was distracted by the constant ringing of the phone. Bob Elliott was still awaiting the delivery of his fans after paying a deposit nearly two weeks earlier.
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