Swim Confidently. Swim at Little Snappers.
We're Little Snappers Swim Schools, and we're passionate about water safety and aquatic education. We're a family-owned and operated business founded on the belief that learning to swim should be an enjoyable and empowering experience for babies, toddlers, children, and adults of all ages and abilities.
What Makes Us Different?
At Little Snappers, we stand out for:
- Small class sizes: We believe in personalized attention and optimal learning in a nurturing environment.
- Child-centered approach: Our programs are designed to inspire a love for the water through play, exploration, and positive reinforcement.
- Experienced instructors: Our team is highly qualified and passionate about teaching aquatic skills in a gentle and encouraging manner.
- Comprehensive curriculum: We offer programs for every stage of life, from newborn splashing to competitive swimming.
- Accessible and inclusive: We believe swimming should be accessible to all, and offer family-friendly policies and competitive pricing.
Our Philosophy
Our mission is to:
- Promote water safety: We teach children and adults how to navigate the water confidently and safely.
- Develop confident swimmers: We guide learners through a clear and progressive program that fosters stroke development and aquatic skills.
- Empower children: We nurture a love for the water and encourage children to explore their potential.
- Create joyful memories: We make learning to swim a fun and engaging experience through playful activities and positive reinforcement.
Our Journey
Founded in 2011 by experienced swim school owner Chris Dellit, Little Snappers has grown into a respected leader in aquatic education. With the support of her son Mark and his wife Mai, we are dedicated to providing families across Australia with accessible and high-quality swim lessons.
Join us on the path to confident swimming and water safety!
Teacher Quality and Performance
Some reviewers praised the quality of certain teachers, such as Taylor, who was described as "absolutely amazing" and able to form a bond with a 3-year-old student who was initially afraid of the pool.
Communication Issues
Many reviewers expressed frustration with the lack of communication from the swim school, including difficulties in getting in touch with reception, unreturned phone calls, and unresponsive management. One reviewer was even told that the manager didn't have time to answer the phone.
Customer Service
Several reviewers were unhappy with the customer service they received, including being charged incorrect amounts, not being notified of class time changes, and being met with rude or unhelpful staff.
Pool Conditions and Safety
Some reviewers raised concerns about the pool conditions and safety, including overcrowding, poor facilities, and instructors who were not paying attention to students.
Value for Money
Multiple reviewers felt that the swim school was overpriced compared to its quality, with one reviewer noting that it was one of the most expensive in the area.
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