Excellence and Compassion
At Bakers Hill Veterinary Hospital, we are dedicated to providing the highest level of animal care and compassion to the animals and their owners in our community. Our team of passionate and experienced veterinarians, nurses, and support staff are committed to delivering exceptional service and care to our clients and their pets.
Our Services
Our state-of-the-art veterinary facility is equipped to handle a wide range of medical and surgical services, including emergency and critical care, desexing, dentistry, orthopaedic surgery, soft tissue surgery, radiography, and clinical pathology. We also offer wellbeing services such as health checks, free puppy and kitten checks, dog care, cat care, bird care, rabbit care, microchipping, dog vaccination, cat vaccination, heartworm treatment, intestinal worm control, flea and tick control, nail clipping, nutritional advice, and behavioral advice. Additionally, we provide large animal services, including veterinary care for horses, cattle, sheep, alpacas, chickens, rabbits, guinea pigs, and birds.
Our Team
Our team is led by Arlette Ludgate, a passionate and experienced veterinarian who has a true dedication to making every one of her patients' lives better. Arlette is a qualified veterinarian with a strong background in feline medicine, companion animal dentistry, and dermatology. She has a reputation for providing exceptional care and compassion to animals and their owners.
Our Philosophy
At Bakers Hill Veterinary Hospital, we believe that providing excellent veterinary care is not just about treating animals, but also about understanding and addressing the needs of their owners. We take the time to listen to our clients and tailor our services to meet their individual needs and concerns. Our team is committed to delivering a high level of service, honesty, and integrity in all our interactions with clients and their pets.
Clinic Hours
Our clinic hours are designed to accommodate the needs of our clients and their pets. Our regular clinic hours are from 9:00 am to 3:00 pm on Monday, Wednesday, and Friday. We also operate late nights on Tuesday, with consultations available until 7:30 pm. We are closed on weekends, but our phones are always available for emergencies.
Exceptional Reviews
Five-Star Reviews
The majority of reviewers have praised the Bakers Hill Veterinary Hospital for their exceptional service, staff, and care. Many have mentioned the friendly and compassionate nature of the staff, including Arlette and her team, who go above and beyond to ensure the well-being of pets. The hospital's ability to care for various animals, from cows and sheep to dogs and even horses, has also been commended. Several reviewers have shared positive experiences, from routine check-ups to more serious situations, where the hospital's staff have demonstrated professionalism, empathy, and dedication.
Four-Star Review
Robert Stanley was very pleased with the vet and pricing for his large border collie and would recommend the hospital. This shows that, while not everyone may have had a perfect experience, the majority of reviewers have been satisfied with the service and care provided.
One-Star Review
Graeme Guy's negative experience stands out from the rest. He felt that the hospital was trying to take more money than needed and that the staff were not knowledgeable about bovines. He also felt embarrassed by the service. However, it's worth noting that this reviewer's experience is the exception, rather than the rule, for the hospital.
