AFFORDABLE + RELIABLE PAIN FREE DENTISTRY
At Modern Dental Care, we pride ourselves on providing exceptional dental care to our patients in the western suburbs of Melbourne. Our mission is to make every patient's experience a positive one, and we strive to do so by providing affordable, reliable, and pain-free dentistry. Our practice is located in a modern, state-of-the-art building, and our friendly team is dedicated to ensuring that every patient receives the highest level of service.
Our Services
We offer a wide range of services, from preventative treatments to full mouth makeovers. Our team of experienced dentists is committed to providing ethical dentistry, and we will always provide you with honest and transparent advice. We offer a variety of treatments, including cosmetic dentistry, restorative dentistry, and specialized services such as orthodontics and dental implants.
Our Team
Our team of dentists and hygienists are dedicated to providing the highest level of care to our patients. Our principal dentist, Dr. Thuy Nguyen, is a skilled general dentist with a special interest in cosmetic dentistry. Dr. An Duong, our associate dentist, has a special interest in endodontics and root canal treatment. Our senior receptionist, Eva Lam, has a Certificate III in Dental Assisting and speaks fluent English and Vietnamese. Our other team members, Katrina Tran and Eva Lam, are also fluent in English and Vietnamese.
Our Commitment to Excellence
At Modern Dental Care, we are committed to providing the highest level of service to our patients. We achieve this by:
- Providing honest and transparent advice
- Using the latest technology and equipment
- Staying up-to-date with the latest dental techniques and research
- Offering a wide range of services to cater to every patient's needs
- Providing a comfortable and welcoming environment
Our Service Area
We service the western suburbs of Melbourne, including Sunshine North and surrounding suburbs such as St Albans, Keilor East, Avondale Heights, Sunshine, Kealba, Braybrook, and Albion.
Overview of the Practice
The practice has received a mix of positive and negative reviews from its customers.
Staff and Practitioners
The majority of reviewers have praised the staff and practitioners, describing them as friendly, professional, and skilled. Many have mentioned that they feel at ease with the dentists and dental hygienists, and that they take great care in delivering optimal service.
Positive Experiences
Several reviewers have mentioned that they have had excellent experiences at the practice, with some stating that they have been clients for years and have always felt taken care of. Others have praised the practice for being great with anxious patients and for dealing with fear well.
Billing and Invoicing Issues
However, a few reviewers have raised concerns about billing and invoicing issues, including being charged higher costs than estimated and being billed for more minutes than actually spent.
Communication and Availability
Some reviewers have also expressed frustration with the practice's communication and availability, including not being able to get in touch with them by phone or email, and having to deal with inconvenient office hours.
