If we wouldn't use it ourselves, then we won't sell it to you
At Big Tyre Group, we're dedicated to providing our customers with top-notch tyres and exceptional service. Established in 2002, we've built a reputation as a trusted and reliable independent tyre retailer in Lawnton, Brisbane. Our team of experts is committed to understanding your unique needs and recommending the perfect tyre solution to ensure your safety on the road.
Our Mission
Our mission is to provide our customers with quality products and services at competitive prices. We take pride in our motto: "If we wouldn't use it ourselves, then we won't sell it to you." This commitment to excellence has earned us a loyal customer base, and we're dedicated to continuing this legacy.
Our Services
At Big Tyre Group, we offer a wide range of tyres and services to cater to your specific needs. Our passenger range includes affordable tyre specials, car and light truck tyres, and super specials on Maxxis tyres. If you're looking for something more rugged, we've got you covered with our all-terrain, 4x4, and mud-terrain tyres. We also provide alloy wheels to give your car that extra flair.
Why Choose Us
What sets us apart is our personalized approach. We take the time to understand your driving habits, the roads you travel, and your future plans to ensure you get the right tyre and servicing for your vehicle. Our 30 years of experience in the industry has equipped us with the knowledge and expertise to provide tailored solutions that meet your unique requirements.
Our Commitment
At Big Tyre Group, we're committed to providing exceptional service, quality products, and competitive prices. We're proud to be a local business serving the Lawnton community and beyond. Come visit us today and experience the Big Tyre Group difference.
Review Summary
The reviews on this tyre company are mixed, with some customers having a positive experience while others have had a disappointing and frustrating time.
Problems with Service
Some customers have reported poor service, including being told to drive their own car onto a hoist without assistance, despite the potential risks involved. Others have been turned away due to the company's lack of knowledge and willingness to adapt to different types of cars and rims. Additionally, some customers have been left feeling frustrated and shocked at the company's lack of professionalism.
Positive Experiences
On the other hand, some customers have had a positive experience with the company, citing fast, efficient, and friendly service. The company's staff have also been praised for their knowledge and willingness to help customers make informed decisions when choosing tyres.
Conclusion
The company's poor service and lack of professionalism have led to a disappointing experience for some customers. However, others have had a positive experience and would highly recommend the company. It is essential for the company to address the issues raised by customers and improve their service to reach its full potential.
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