Delivering Innovative Electrical Solutions, One Customer at a Time
Our Story
JCW Electrical Group has a rich history that spans back to 2008, when our founding Director, Jay Woolhead, leveraged his experience from the early days of heavy industry to establish a renowned electrical company in Western Australia. With a unique blend of astute electrical problem-solving skills, passion for customer service, and a can-do attitude, Jay successfully delivered electrical outcomes for residential and domestic customers in Bunbury.
Our Core Values
Underpinned by our original five core company values of Safety, Honesty, Integrity, Transparency, and Innovation, we have grown to become one of the leading electrical companies in Western Australia. We take pride in our commitment to upholding these values, which have enabled us to build strong relationships with our clients and remain committed to providing cutting-edge electrical solutions.
Our Services
At JCW Electrical Group, we offer a comprehensive range of electrical services to our clients in the residential, commercial, and industrial sectors. Our services include:
- Scheduled Maintenance Programs: We tailor preventative maintenance programs that meet Australian industry best practice and statutory requirements, ensuring the reliability and safety of your electrical systems.
- 24/7 Emergency Response: Our efficient 24/7 service model ensures that we are always available to resolve electrical emergencies, no matter the day, time, or complexity.
- Project Execution: With over a century of project execution and management experience, our team can deliver complex projects on time and to budget.
- Solar & Energy Solutions: We offer a range of solar photovoltaic (PV) options and large-scale lithium battery storage solutions to help your home or business go green.
Our Team
Our team of experts consists of experienced professionals who are committed to delivering exceptional customer service and solving complex electrical problems. Our leadership team includes:
- Jay Woolhead: CEO & Managing Director
- Tony Peech: Service Manager
- Jason Robbins: Estimator and Contract Manager
- Cherie Woolhead: Finance & Office Manager
- Lori Whitehurst: Admin Manager
Our Approach
At JCW Electrical Group, we are committed to ensuring that our operations are conducted with zero harm to all people and the environment. We empower our team members to intervene when they witness any 'at-risk behavior', lead by example, and identify and manage hazards associated with the activities for which they are responsible.
Our Commitment
We are committed to providing expert electrical solutions to our clients in Western Australia. We believe that no job is too large or too small for us, and we are proud of the work we do. Whether you're a residential, commercial, or industrial client, we are here to help you achieve your electrical needs.
Overall Experience
The overall experience with JCW Electrical has been overwhelmingly positive, with the majority of customers expressing their satisfaction with the company's services.
Pricing and Value
Customers have praised JCW Electrical for their competitive pricing and value for money. Darren, the owner, has been commended for offering reasonable quotes and recommending quality products at a great price.
Professionalism and Work Quality
The company's professionalism and work quality have been highlighted as strengths. Customers have praised the team's promptness, cleanliness, and attention to detail. The electrical work has been completed to a high standard, leaving customers happy and satisfied.
Customer Service
Darren and the team at JCW Electrical have been praised for their exceptional customer service. They have been responsive, helpful, and friendly, making the entire experience smooth and stress-free for customers.
Negative Experience
On the other hand, one customer had a poor experience with the company. They were unhappy with the quoted price of $330 for a visit, which they felt was too high, especially considering they were a retired veteran. They ended up getting a better deal from another electrician.
