Supplying the Best, Delivering with Pride
At Zetco Valves, we take pride in being a national valve distributor specializing in the importation and distribution of high-quality ball, gate, globe, and check valves for various industries. With a commitment to excellence, we have built a reputation as a supplier of choice, renowned for our exceptional service standards and extensive range of products.
Our Story
From humble beginnings as a supplier of ball valves for gas meters for the former Gas & Fuel Corporation of Victoria, Zetco has grown significantly over the last thirty years, establishing a strong customer base nationally. Our dedication to providing top-notch products and services has enabled us to expand our portfolio to cater to the diverse needs of the plumbing, HVAC, gas, compressed air, medical gases, and industrial markets.
Our Mission
Our mission is to provide our customers with the best range, quality, and brand of isolation valves in the industry. We strive to be the go-to partner for our clients, understanding their unique requirements and delivering tailored solutions that meet their exact needs. With a focus on innovation, quality, and customer satisfaction, we aim to continue setting the benchmark for excellence in the valve distribution industry.
Our Services
At Zetco Valves, we pride ourselves on offering a comprehensive range of services designed to support our customers' needs. From sourcing high-quality products from renowned manufacturers to providing technical support, training, and after-sales service, we are committed to delivering a seamless customer experience.
Our Products
Our extensive product range includes ball valves, gate valves, globe valves, and check valves, all sourced from leading manufacturers. We cater to various industries, including plumbing, HVAC, gas, compressed air, medical gases, and industrial markets. Our products are designed to meet the specific requirements of each industry, ensuring optimal performance, safety, and efficiency.
Quality and Innovation
We take pride in our rigorous quality control processes, ensuring that every product meets the highest standards of quality and performance. Our commitment to innovation is reflected in our investment in research and development, allowing us to stay at the forefront of industry trends and technologies.
Customer Focus
At Zetco Valves, we understand the importance of building strong, long-term relationships with our customers. We strive to provide exceptional customer service, ensuring that our clients receive timely and accurate support whenever they need it. Our dedicated team is always available to assist with product inquiries, orders, and technical support.
Certifications and Accreditations
We hold various certifications and accreditations, including ISO 9001:2015 and ISO 45001:2018, demonstrating our commitment to quality, safety, and environmental sustainability.
Overall Satisfaction
The reviews all share a common theme of satisfaction with the product range and customer service offered by the company. Customers have praised the variety of products available, citing it as a major drawcard for their business. The delivery times have also been commended, with some customers noting that their goods arrived quickly and efficiently.
Product Range
The product range has been a major selling point for the company, with customers raving about the variety of options available. One reviewer noted that the range included products that were not typically found elsewhere, which made their purchase decision an easy one. Another reviewer mentioned that the products were of good quality and were easy to find on the website.
Customer Service
The customer service has also been a major plus point for the company. Several customers have praised the kind and efficient staff, who have gone above and beyond to assist with queries and issues. One reviewer mentioned that the customer service team was friendly and knowledgeable, and another reviewer noted that they received a prompt response to their email inquiry.
Delivery
The delivery times have been a highlight for many customers, with several reviewers noting that their goods arrived quickly and efficiently. One reviewer mentioned that their order was delivered in just a few days, which was impressive given the distance between the supplier and the customer.
