Your Health, Our Priority
At CHC Medical, we are a locally owned and operated General Practice Medical Centre servicing the health needs of the local Coffs Harbour community. We are dedicated to delivering exceptional quality, accessible healthcare in a professional, ethical, and sustainable manner. Our team of experienced doctors and healthcare professionals are committed to providing comprehensive and compassionate care to patients of all ages.
Our Mission
Our mission is to provide high-quality healthcare services that cater to the unique needs of our patients. We strive to create a welcoming and respectful environment where our patients feel comfortable and supported. We believe in empowering our patients with the knowledge and resources they need to take control of their health and wellbeing.
Our Services
We offer a wide range of healthcare services, including Antenatal Care, Chronic Disease Management, Children's Health, Dermatology and Skin Checks, Geriatric Care, Home Medicine Reviews, Indigenous Health, Men's Health, Mental Health Assessments, Minor Procedures, Pre-Employment Checks, Preventative Health Care, Travel Medicine, Vaccinations, and Women's Health. Our team of experienced doctors and healthcare professionals work together to provide comprehensive and coordinated care that addresses the physical, emotional, and social needs of our patients.
Our Commitment
At CHC Medical, we are committed to delivering exceptional quality healthcare that is accessible, affordable, and patient-centered. We believe in building strong relationships with our patients, and we are dedicated to providing care that is tailored to the unique needs and preferences of each individual.
Reception Staff Issues
Several reviewers have expressed dissatisfaction with the reception staff, citing rudeness, arrogance, and a lack of respect for patients. Some have mentioned that the staff seems overwhelmed, leading to poor communication and a negative experience for patients.
Waiting Time Issues
Some reviewers have reported long waiting times, including waiting 45 minutes past the appointment time, which can be frustrating and inconvenient.
Communication Issues with Doctors
A few reviewers have mentioned that the doctors at the clinic were not listening to their concerns, pushing for medication without addressing underlying issues, and being dismissive of their experiences.
Positive Experiences
However, many reviewers have reported positive experiences with the clinic, praising the friendly and caring nature of the doctors and staff. Some have mentioned that the doctors took the time to listen to their concerns, addressed their issues, and made them feel heard and respected.
Staff Praise
Several reviewers have singled out specific staff members, including doctors and nurses, for their exceptional service, kindness, and professionalism.
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