Transform Your Space, One Rug at a Time!
At Rugs a Million, we're passionate about providing our customers with the largest selection of high-quality rugs at unbeatable prices. Our mission is to help you transform your space into a warm, inviting, and beautiful home. With our extensive collection of rugs, you'll find the perfect piece to complement your unique style and decor.
Our Story
We started Rugs a Million with a simple goal: to make high-quality rugs accessible to everyone. We believe that a beautiful rug can make all the difference in a room, and we're committed to providing our customers with the best selection, prices, and customer service. Our team of experts is dedicated to sourcing the finest rugs from around the world, ensuring that every piece meets our high standards of quality, durability, and style.
Our Services
At Rugs a Million, we offer a wide range of services to make your rug-buying experience seamless and enjoyable. Our services include:
- Free Shipping: We offer free shipping on all orders, so you can get your new rug delivered right to your doorstep without any additional cost.
- Hassle-Free Returns: If you're not completely satisfied with your rug, we offer a hassle-free return policy, making it easy to exchange or return your rug.
- Price Match Guarantee: We guarantee the lowest prices on our rugs. If you find a lower price elsewhere, we'll match it.
- Expert Advice: Our team of experts is always available to provide guidance and recommendations on choosing the perfect rug for your space.
Our Collection
Our collection of rugs is unparalleled, with over 1,000 designs to choose from. We offer a diverse range of styles, materials, and sizes to fit any room and decor. From modern and contemporary to traditional and vintage, our rugs are sourced from the finest manufacturers around the world. We're proud to offer a wide range of eco-friendly, kid-friendly, and pet-friendly rugs, ensuring that there's something for everyone at Rugs a Million.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the staff at Rugs a Million. Many customers have praised the helpful and courteous nature of the staff, who have gone above and beyond to assist them.
Staff Standouts
Several staff members have been singled out for their excellent service, including Josh, Chan, Erme, Emma, and Sonia. These staff members have been commended for their willingness to help, provide advice, and even carry out tasks such as delivering rugs to customers' cars.
Helpful Advice and Guidance
Customers have praised the staff for providing helpful advice and guidance when selecting rugs. The staff have been willing to take the time to assist customers in finding the perfect rug, even going so far as to allow customers to take rugs home overnight to try them out.
Fair Prices and Great Deals
Many customers have commented on the fair prices and great deals offered by Rugs a Million. Some customers have even reported purchasing rugs at half the original price, thanks to the helpful staff and their willingness to honour sales and offers.
One Negative Experience
One customer did report a negative experience at the Noarlunga store, where a staff member was rude and unapologetic when refusing to honour a sale. However, this was offset by the excellent service received at the Marion store, where the staff went out of their way to help the customer.
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