Your Eye Care Professionals Since 1984
Welcome to Sparks & Feros Optometrists, your trusted eye care provider established in 1984. We are an independent and locally owned practice that takes great pride in delivering personalised, professional, and superior eye care services to our valued patients and clients.
Our highly qualified optometrists have built a reputation for outstanding service and commitment to eye health and optimal vision for over three decades. Our team utilises the most advanced technology, stays updated with the latest industry developments, and cultivates long-lasting relationships with our clients to ensure their specific needs are met.
At Sparks & Feros Optometrists, we believe that choosing an independent optometrist over a chain optical store offers a multitude of benefits that directly affect the quality of your vision and eye health care. We take the time to understand your unique vision needs, lifestyle, and concerns, allowing us to deliver tailored solutions that result in better overall vision outcomes.
Our Services
At Sparks & Feros Optometrists, we provide a comprehensive range of eye care services and cutting-edge technology to ensure your eye health and visual needs are cared for. Among the services we offer are:
- Comprehensive Eye Examinations: We invest in the most advanced technology and adhere to the highest standards of eye care, ensuring thorough and accurate assessments for every patient. Our standard eye examinations are bulk billed to Medicare, and private health insurance claims can be made on the spot through the HICAPS system.
- Types of Eye Tests: We offer various eye tests, including visual acuity, refraction, visual field, and colour vision tests, among others, tailored to each individual's needs.
- Choosing Your Eyewear: We provide expert guidance and assistance in selecting the most suitable eyewear based on your prescription, lifestyle, and aesthetic preferences.
- On-site Lab: Our on-site lab enables us to provide quick and efficient services, including edging, glazing, and adjustments, ensuring timely delivery of your eyewear.
- Medicare & HICAPS: We are registered with Medicare and assist patients with the claiming process to ensure bulk billing and efficient processing.
- Optical Frames: Our diverse frames collection cater to all ages, styles, and preferences, providing the latest designer, kids, and budget-friendly options.
- Lenses: We offer a vast selection of spectacle lenses, catering to single vision, progressive, and specialty needs such as myopia control and occupational requirements.
- Spectacle Lenses for Myopia Control: Our expert optometrists offer tailored advice on selecting the best lens options for myopia management, including Nikon lenses and MiSight 1-Day Myopia Control Contact Lenses.
- Sunglasses: We stock a variety of prescription and non-prescription sunglasses, including leading designer brands and polarised options, prioritising eye health and fashion preferences.
- Contact Lenses: We provide a wide range of contact lenses to suit individual needs, from daily disposable, monthly, and specialty lenses, including Ortho-K lenses for myopia control.
- Ortho-K Lenses: We offer bespoke Ortho-K lens fitting and aftercare services designed for individuals seeking a non-surgical alternative to correct their vision during the day.
- Blue Light Eyewear: We provide blue light filtering solutions in eyewear lenses to combat digital eye strain and protect our patients from the harmful effects of blue light exposure.
- Other Products: Our range of eye care accessories and solutions includes lens cleaning solutions, low vision aids, and eye comfort essentials.
Choose Sparks & Feros Optometrists, your experienced, dependable, and friendly eye care professionals, to cater for all your vision and eye health needs.
Service and Reception
Sparks & Feros Optometrists has received an impressive number of positive reviews from customers. Many reviewers have praised the excellent service, attention to detail, and professionalism of the staff. Some reviewers have mentioned that the staff are friendly, helpful, and welcomed them into the store. On the other hand, a few reviewers have reported negative experiences, including rude staff and administrative issues.
Rude Staff and Poor Service
One reviewer, Jack Zhang, had a particularly poor experience, describing the staff as "really rude" and stating that they "teared the prescription in front of me and said let other people care your eyes." Another reviewer, Liu Lao Lao, mentioned that the staff did not bother to check or adjust the frame on the spot and were not willing to take responsibility for a problem with the frame.
Positive Experience and Good Service
Many reviewers, on the other hand, have reported excellent experiences at Sparks & Feros Optometrists. One reviewer, Bernard Jaboh, described the service as "excellent" and mentioned that the staff were "attentive to detail." Another reviewer, Eva Tse, praised the shop assistant for greeting her warmly and fixing her broken glasses without charging her. Several reviewers have also mentioned that the staff are knowledgeable, professional, and willing to go the extra mile to help customers.
Lessons Learned and Recommendations
Some reviewers have mentioned lessons they learned from their experiences at Sparks & Feros Optometrists. Liu Lao Lao learned that it's best to buy frames and lenses together from the same shop, while Eva Tse learned that the staff are willing to help with even small problems. Many reviewers have also recommended the shop to others, praising its excellent service and professionalism.
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