Experience the Best in Agricultural and Industrial Equipment
At Bertoli Farm Machinery, we take pride in being one of the leading agricultural and industrial equipment suppliers in Northern Victoria. We have been committed to providing our customers with a wide range of high-quality products and exceptional customer service since 1976. Our mission is to support what we sell, and we strive to offer "Quality, Service, and Value for Money" to our customers.
Our History
Bertoli Farm Machinery emerged from humble beginnings, with our founder, Mr. Paul Bertoli, commencing business with a Holden Ute, a toolbox, and limited financial backing. Over the years, we have diversified from being a mainstream agricultural business to introducing industrial products to our lineup. We continue to monitor market trends to further enhance our offerings.
Our Services
We offer a wide range of services to our customers, including:
- New Equipment Sales: We are authorized dealers for major suppliers such as Kubota Ag & Industrial, Krone, Massey Ferguson, and Fendt (available at our Shepparton branch only), John Berends, Digga, Hardi, Duncan, Hustler, Walker, Grainline, Berti, and Trimax.
- Used Equipment Sales: We have a vast range of used equipment available, including tractors, mowers, excavators, and more.
- Ex-Demonstration & Specials: We offer ex-demonstration models and special deals on various equipment.
- Parts and Accessories: We stock a vast range of parts and accessories for agricultural and industrial equipment.
- Servicing and Repairs: Our experienced technicians provide servicing and repairs for all types of equipment.
Our Promise
At Bertoli Farm Machinery, we are committed to providing our customers with exceptional service, quality products, and value for money. We pride ourselves on our expertise and knowledge, and our staff undergo regular training to ensure they are up-to-date with the latest products and technologies. We look forward to assisting you with your equipment needs.
Overall Experience
The reviews indicate a mixed experience with the business, with some customers having a highly positive experience and others having a negative one.
Positive Aspects
Professionalism and Knowledge
Several reviewers praised the professionalism and wealth of knowledge of the staff, particularly Jack, Paul, and Nick. They were quick to answer questions, provided helpful advice, and didn't push for sales.
Friendly Service
Many customers appreciated the friendly and helpful service they received, with some even mentioning the staff by name.
Efficient Purchase Process
Some reviewers mentioned that the purchase process was smooth and efficient, with no issues or complications.
Negative Aspects
Lack of Quotes and Unwillingness to Help
A few customers were disappointed that they couldn't get a quote for their tractor without physically bringing it to the dealership. Another customer felt that the staff were unhelpful and unfriendly.
Poor Service and Overpricing
Some reviewers felt that the service was poor, with one customer stating that there was a lack of mechanical knowledge. Another customer felt that the prices were overpriced.
Disrespectful Behavior
One customer reported being abused by the staff when they purchased machinery from another dealer.
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