Expert Real Estate Solutions for a Stress-Free Transaction
Welcome to RE/MAX Reach, your local real estate agency servicing Maryborough and surrounding suburbs including the Hervey Bay Region. Whether you're buying, selling, or renting your property, we're dedicated to looking after all of your real estate needs.
At RE/MAX Reach, we understand just how difficult and overwhelming it can be buying or selling a home. We pride ourselves on making the process as easy on you as we can. Our agents are with you every step of the way, providing expert guidance, support, and guidance to ensure a stress-free transaction.
Our Services
We offer a comprehensive range of real estate services, including:
- Buying and selling residential properties
- Property management and rental services
- Auction and sales consulting
- Property appraisal and valuation services
- Rental inspections and property maintenance services
- Request for appraisal and request for maintenance services
Our team of experienced and knowledgeable agents, led by Rachel Ellis, are committed to providing exceptional customer service, expert local knowledge, and innovative marketing strategies to achieve the best possible results for our clients. With our extensive market knowledge, marketing, and negotiating skills, we will ensure you sell your property for the most amount of money in the shortest possible time frame.
Our Mission
Our mission isn't just to sell your home; it's to put everything we have in delivering the best possible outcome. We take care of everything, so you don't have to. We pride ourselves on our high level of service, quality marketing, and expert negotiating skills, ensuring that our clients receive the best possible results.
Meet Our Team
Our team of experienced and knowledgeable agents are dedicated to providing exceptional customer service, expert local knowledge, and innovative marketing strategies to achieve the best possible results for our clients. Meet our team of experienced agents, led by Rachel Ellis, who have extensive knowledge of the local market and a proven track record of success.
Overall Experience
This review analysis reveals a mixed experience with the real estate agency represented by Rachel Ellis and Corrie. The ratings range from 1 to 5 stars, indicating varying levels of satisfaction. Some customers were extremely disappointed with the lack of service, while others were thrilled with the professionalism and communication.
Communication and Service
Several customers expressed frustration with the lack of communication and poor service from Corrie and Rachel. Some mentioned not receiving updates on their offers, being hung up on, or having their calls and voicemails unreturned. In contrast, multiple customers praised Rachel's excellent communication and professionalism, noting that she always responded promptly and kept them updated on the purchase progress.
Customer Service Highlights
- Rachel Ellis was praised for her exceptional customer service, professional manner, and helpfulness.
- Corrie was criticized for his lack of responsiveness and poor service.
Customer Service Concerns
- Some customers felt that the agency was unprofessional, unresponsive, and disinterested in their transactions.
- There were instances of poor communication, lack of updates, and unreturned calls and voicemails.
