Ensuring Your Next Move Is a Positive One
At Property One Realty, we understand that buying, selling, or renting a property is a significant decision that requires trust, expertise, and a personal touch. That's why our team is dedicated to providing exceptional service to our clients, ensuring that their property journey is a positive and stress-free experience.
Our Story
Our agency was founded on the principles of integrity, professionalism, and a deep understanding of the local property market. Our team of experienced agents, led by Cassandra Preston, have a combined wealth of knowledge and expertise in the industry, with a proven track record of delivering outstanding results. Whether you're a first-time buyer, a seasoned seller, or a tenant looking for a new home, we're committed to providing personalized guidance and support throughout the entire process.
Our Services
At Property One Realty, we offer a comprehensive range of services to cater to your property needs. Our team is dedicated to understanding your unique requirements and providing bespoke solutions to ensure your goals are met. Our services include:
- Property Sales: Our experienced agents will work tirelessly to market your property, negotiate the best possible price, and ensure a smooth settlement process.
- Property Rentals: From vacation rentals to long-term leases, our team will handle all aspects of property management, from tenant screening to rent collection and maintenance.
- Inspections: Our expert inspectors will conduct thorough property inspections, providing you with a detailed report to help you make informed decisions.
- Auctions: We specialize in auction sales, ensuring a competitive and efficient process that yields the best possible results.
What Our Clients Say
At Property One Realty, we take great pride in our commitment to excellence, and our clients' testimonials speak volumes about the quality of our services. From Cassandra's exceptional communication skills to Antonia's professionalism and attention to detail, our team has consistently received glowing reviews from satisfied clients.
Our Office
Located in the heart of Callala Bay, our office is conveniently situated to serve the needs of our clients across the region. Our modern facilities and friendly staff are always available to welcome you and provide personalized support.
Latest News
Stay up-to-date with the latest news, insights, and market trends from Property One Realty. Our blog is packed with valuable tips, advice, and industry updates to help you make informed decisions about your property journey.
Issues with Properties and Communication
The reviewers expressed concerns about the condition of the properties, with one reviewer mentioning leakage from light bulbs and ceiling due to a light rain shower, and another reviewer finding the property dirty and in poor condition upon arrival.
Lack of Amenities and Misrepresentation
Reviewers mentioned that some properties lacked amenities such as Wi-Fi and DVD players, which were advertised. Additionally, one reviewer found the property to be underwhelming and felt that the agency was dishonest in their representation of the property.
Customer Service Issues
Some reviewers experienced poor customer service, with one reviewer mentioning that the agency was unreachable and rude when contacted about issues. Another reviewer felt that the agency was unfair in their review of the guest's cleanliness and adherence to house rules.
Positive Experiences with Staff
On the other hand, several reviewers had positive experiences with the staff at Property One, finding them to be helpful, friendly, and professional. Some reviewers praised the staff's responsiveness, knowledge, and willingness to go above and beyond.
