Delivering exceptional customer service and quality workmanship
At Reed Plumbing Industries, we're Mackay's premier provider of residential, commercial, and industrial plumbing and gas services. Our team of experts is dedicated to delivering exceptional customer service, innovation, and quality workmanship. We take pride in our ability to provide a comprehensive range of services, from new residential plumbing to commercial gas fitting, and from maintenance plumbing to industrial plumbing solutions.
Our Mission
Our mission is to deliver a 'stand-out' plumbing service to our customers through the delivery of exceptional customer service and quality workmanship. We welcome creativity and innovation and strive to deliver commercial plumbing systems safely and on time. Our plumbing maintenance team ensures all of your requirements for general plumbing maintenance, backflow device certification, gas fitting certification, and fire and sprinkler systems are kept in optimal condition.
Our Services
We offer a wide range of services to cater to our clients' diverse needs. Our services include:
- New Residential Plumbing
- Commercial Plumbing
- Gas Fitting Services
- Backflow Prevention Services
- Maintenance Plumbing
- Hot Water System Installation and Repair
- Kitchen, Bathroom, and Laundry Renovations
- Drain Camera Inspections
- Industrial Plumbing
Our team of experts is committed to providing a stable work environment with a focus on growth and learning. We support our employees to reach their personal and professional work goals, ensuring that we deliver exceptional services to our clients.
Our Commitment
At Reed Plumbing Industries, we're committed to delivering a 'stand-out' plumbing service that exceeds our clients' expectations. We value exceptional customer service, innovation, and quality workmanship. Our commitment to our clients is to provide a reliable, efficient, and cost-effective service that meets their plumbing needs.
Exceptional Customer Service
Reed Plumbing Industries has received numerous 5-star reviews from satisfied customers. Many reviewers have praised the company's exceptional customer service, including prompt communication, punctuality, and professionalism. Several reviewers have mentioned that the service men were extremely helpful, providing advice and guidance on various issues. The company's willingness to go above and beyond to ensure customer satisfaction is highlighted in many reviews.
Quality Workmanship
The reviewers have also praised the company's high-quality workmanship. Many have mentioned that the work was done efficiently and to a high standard, with attention to detail and professionalism. The company's ability to handle a range of projects, from domestic to commercial and industrial, has been noted as a key strength.
Responsive and Reliable
The reviewers have highlighted the company's responsiveness and reliability, with many mentioning that they received prompt and courteous service. Several reviewers have praised the company's ability to resolve issues promptly and efficiently, with one reviewer noting that the company was "on time, efficient, in and out no dramas".
Mixed Experience
However, there is one reviewer who had a negative experience with the company. Gary Crothers rated the company 1-star and mentioned that he left a message two days prior to arrange repairs, but had not received a return call.
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