Reliable logistics services, delivered with precision and care
At Superscoop Logistics, our mission is to deliver reliable logistics services that meet our clients' transport and storage needs in a cost-effective and efficient manner. We achieve this by developing lasting relationships with our client partners and providing the highest level of customer care, communication, and commitment. Our goal is to set ourselves apart from others in the industry by offering a more specialised and personalised service, designed to suit our clients' needs and give them control throughout the process.
We take the time to understand our clients' businesses, ensuring that every consignment is transported, received, stored, and managed to their specifications. Our commitment to exceptional customer service and attention to detail has earned us a reputation as one of Western Australia's top-rated logistics providers.
Our History
Superscoop Logistics is a fully Western Australian owned and operated logistics provider that has built a reputation on producing the best commercial outcomes for its clients. Established in 2006, owner Adam Williams has led the company to success, with the help of his highly experienced team. With over 22 years of industry experience, Adam brings a wealth of knowledge and expertise to the table, ensuring that our clients receive the highest level of service.
Our team is comprised of experienced and diligent operations and administration staff, who are specialised in all things transport and logistics. We also employ a team of highly trained and experienced truck drivers and freight handlers who are dedicated to ensuring your freight arrives on time, safe, and secure.
Our Services
At Superscoop Logistics, we offer a range of services designed to meet the unique needs of our clients. Our services include:
- Import/Export: We provide shipping container transport and complete freight processing services, from wharf pick-up to container return.
- 3PL & Warehousing: We offer warehouse storage, distribution, and transport and delivery services, including palletised freight and container transport.
- Distribution: We provide a variety of distribution services, including haulage, towing, and pilot vehicle services.
Our Safety
At Superscoop Logistics, we believe that the safety of our staff and clients is paramount. We are resolute about ensuring the safety of our staff and clients, and we never cut corners. We are compliant with legislative requirements and industry standards, and we prioritise workplace health and safety within all of our processes.
Our Fleet
Our fleet of specialised transportation vehicles is designed to handle a variety of freight types, including containerised and non-containerised goods. We are well-equipped to handle any customer transport need and are fully accredited under the Main Roads WA Heavy Vehicle Scheme.
Poor Customer Experience
The review highlights a negative experience with the service provider, citing unprofessional behavior and lack of knowledge from the operations guy, Shamil Sathyasomething. The customer felt that the representative showed no concern, had poor communication skills, and was unhelpful in resolving the issue.
Lack of Expertise
The reviewer specifically mentioned that Shamil claimed to be the operations guy but demonstrated a lack of understanding of how operations are run. This lack of expertise led to a poor experience for the customer.
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