At Regional Insurance Brokers, we're passionate about providing exceptional insurance broking and claims management services to our clients. With a rich history dating back to 1981, we've established ourselves as one of the largest insurance broking houses based in Queensland. Our team of experts is dedicated to providing personalized advice and tailored insurance solutions to meet the unique needs of our clients.
Our Services
We offer a comprehensive range of insurance services, including Business Insurance, Business Interruption Insurance, Business Pack Insurance, Commercial Fleet Motor, Commercial Property, Cyber Insurance, Management Liability, Professional Indemnity, and Public & Product Liability. Our team of experienced professionals will work closely with you to understand your specific insurance needs and provide guidance on the most suitable insurance options for your business.
Our Team
Our team of experts is comprised of highly experienced and knowledgeable insurance professionals who are passionate about providing exceptional customer service. With a deep understanding of the complexities of the insurance industry, our team is dedicated to providing personalized advice and tailored insurance solutions to meet the unique needs of our clients.
Industries We Serve
We specialize in providing insurance solutions to a diverse range of industries, including Agriculture & Farming, Construction, Earthmoving, Food & Beverage, Marine Cargo, Mining, Tourism, and Transport & Logistics. Our team of experts has a deep understanding of the unique risks and challenges associated with each industry, and we're committed to providing personalized advice and tailored insurance solutions to meet the specific needs of our clients.
What Our Clients Say
Don't just take our word for it! Our clients have shared their positive experiences with us, citing our exceptional service, personalized advice, and tailored insurance solutions as key reasons for their satisfaction. Read some of our client testimonials to see why we're a trusted partner for many businesses across Queensland.
Customer Experience
The reviews highlight a stark contrast in customer experience, with some clients expressing extreme frustration and others praising exceptional service.
Dealing with Claims
One reviewer, Andii Stav, had a terrible experience with their claim, citing a lack of updates and a lengthy wait time. In contrast, other reviewers praised the helpfulness of specific staff members, such as Maddison Crooks, who provided prompt assistance with paperwork.
Staff Performance
The majority of reviews praised the professionalism and helpfulness of individual staff members, including Michael Kindcaid, who was commended for his expertise and willingness to accommodate unique requests. Other staff members, such as Maddison Crooks, were also recognized for their excellent service.
Insurance Options and Pricing
Reviewers were impressed with the range of insurance options presented by Regional Insurance, with some noting that they received superior outcomes for similar prices to competing brokers. Michael Kincaid, in particular, was commended for taking a thoughtful approach to finding the most appropriate insurance for clients.
Overall Satisfaction
While one reviewer had a highly negative experience, the majority of reviews expressed high satisfaction with the service and staff of Regional Insurance.
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