Experience the Heart of Newcastle
At the Gateway Inn, we pride ourselves on providing a truly unique and enjoyable experience for our guests. Our hotel is located in the heart of Mayfield, one of the fastest-growing suburbs in Newcastle, providing easy access to the city centre, airport, and surrounding beaches. Our luxurious accommodation ranges from stylishly appointed rooms to spacious apartments, catering to individuals, families, and small business groups.
Our Facilities
Our hotel boasts a comprehensive range of services and facilities, making it the ultimate accommodation venue. Enjoy:
- FREE parking for all guests
- FREE Wi-Fi throughout the hotel
- Complimentary Balance Health Club access, featuring state-of-the-art equipment and facilities
- Three restaurants in close proximity at Wests Mayfield, offering a diverse range of cuisines
- On-site guest laundry facilities
- Conveniently located adjacent to Wests Mayfield, the Home of the Newcastle Knights
Accommodation
Our stylish accommodation features luxurious spa suites, apartments, and deluxe rooms. Each of our 93 rooms is individually styled to provide a warm and intimate atmosphere. Our spacious apartments are perfect for families or groups, while our luxurious spa suites offer the ultimate in relaxation. Choose from:
- Deluxe King Room: Our beautifully appointed rooms feature a designer interior with a pillow top king bed or split king single beds (24 hours notice required)
- Deluxe King Accessible: A suitable accommodation for guests with mobility needs, featuring an open-plan bathroom and lowered water temperatures
- Apartments: Spacious rooms with 2 king beds that can be split to 4 king single beds (24 hours notice required)
- Deluxe King with Spa: Large rooms with a single bath spa, pillow top king bed, and double head showers
- Superior Spa Suite: Our most popular room choice, featuring a pillow top king bed, sunken lounge area, sofa bed, bath spa, and double shower heads
Dining and Entertainment
Indulge in a delicious meal at one of our on-site restaurants or bars. Enjoy:
- Texas BAR-B-Q Grill: A mouth-watering buffet of American-style barbecue favorites
- Reload Cafe: A stylish cafe serving breakfast, lunch, and snacks
- Ada May Pantry: A popular breakfast spot with light meals and snacks
- Cast Iron Kitchen: A modern kitchen serving up a range of international cuisine
Fitness and Leisure
Keep active during your stay with our complimentary Balance Health Club membership. Take advantage of:
- A state-of-the-art gym with a variety of equipment
- Aerobics and group fitness classes
- Aims and conditioning programs
Booking Direct
Booking direct with us offers a range of benefits, including:
- Complimentary continental breakfast
- Priority check-in and check-out
- FREE same-day dry cleaning
- Complimentary use of our on-site gym and recreation facilities
Join us at the Gateway Inn, where we strive to make your stay an unforgettable experience.
Rooms and Amenities
The reviews highlight both positive and negative aspects of the hotel's rooms and amenities. Some guests were satisfied with the spacious rooms, comfortable beds, and modern amenities like the double-head shower and high-tech features. However, others reported issues like worn-out sofa beds, noisy rooms facing the road, and problems with the shower heads.
Hotel Location and Services
Guests appreciated the hotel's convenient location, with some highlighting the proximity to Wests and the leagues club, as well as the central position for exploring Nelson Bay. Others mentioned the ease of getting to Honeysuckle and surrounds. The hotel's services, including the gym and restaurants, were also praised by many.
Staff and Customer Service
The hotel staff received mixed reviews. While some guests reported excellent service, helpfulness, and politeness, others experienced issues with staff communication, such as not being informed about room changes.
Noise and Inconvenience
Some guests reported noise issues, such as the constant sound of trucks on the road and the lack of soundproofing in the rooms. Others mentioned inconvenience, like having to drive to a sister hotel for an outdoor pool or needing a gym pass each visit.
Cleanliness and Hygiene
One guest reported a cockroach incident, which was a major issue. However, many others praised the hotel's cleanliness and maintenance.
