Protecing Your Property, Maximizing Your Returns
Dedicated Property Management for Sunshine Coast Investors
Sunshine Coast Property Rentals is a leading property management company on the Sunshine Coast, boasting over 140 years of combined experience in the local market. Our team of experts are committed to maximizing the return on your investment property while ensuring outstanding tenant management and comprehensive property protection.
What We Do
From tenant screening and rent collection to comprehensive inspections and emergency handling, we take care of every aspect of property management. Our services include:
- Tenant Recruitment & Screening: Ensuring only qualified tenants occupy your property through thorough background checks and income verification.
- Rent Collection: Timely and efficient rent collection with clear communication and reporting.
- Property Inspections: Regular inspections to assess property condition and address any potential issues.
- Emergency Management: Responsive assistance to tenant emergencies 24/7.
- Communication & Transparency: Open communication with tenants and landlords through regular reports and online access to important documents.
Our Guarantee to You
We understand the importance of protecting your investment property. That's why we go above and beyond with:
- Premium Property Protection: Our team takes meticulous photos (1400-1800 on average) before every tenancy, ensuring comprehensive documentation of pre-tenancy condition.
- Responsive Communication: We prioritize clear and consistent communication with both tenants and landlords.
- Client-Focused Approach: We tailor our services to individual client needs and meticulously follow through on every commitment.
Client Testimonials
"Kirsty has been incredibly approachable and supportive throughout the process, offering valuable guidance and personalized suggestions." - Rob and Jennefer Vayro (Sippy Downs)
"The team has consistently exceeded our expectations, providing exceptional service and professionalism." - Lee and Sue Wright (Sunshine Coast)
Join Us Today
Let Sunshine Coast Property Rentals be your trusted partner in successful property investment. Contact us to discuss your unique needs and schedule a free consultation.
Poor Communication and Unprofessionalism
Several reviewers have expressed frustration with the poor communication and unprofessionalism of Sunshine Coast Property Rentals (SCPR). Emails and calls often go unanswered or receive delayed, unprofessional responses. There have been instances of staff members not answering emails, and when they do, the responses are often unhelpful.
Incompetence and Lack of Expertise
Reviewers have reported a range of issues with SCPR's management, including double paying invoices, not answering emails, and a lack of expertise among staff members. The company's standards have reportedly plummeted since the change in ownership, leading to a range of problems for landlords and tenants alike.
Disputes over Bond Refunds and Cleaning
One reviewer reported difficulties with getting a full bond refund due to cleaning and damage repair fees. The company tried to withhold the full bond despite the tenant doing a thorough clean of the property.
Positive Experiences with Specific Staff Members
On a more positive note, some reviewers have reported excellent experiences with specific staff members, including Jamima, Shelby, Kasra, and Alexandria. These staff members have been praised for their professionalism, dedication, and expertise in finding suitable tenants and resolving issues.
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