At Vetwest, we believe that our animal companions are an integral part of our families and our work. Our team of experienced and dedicated veterinarians, nurses, and support staff are committed to providing high-quality services to ensure the best opportunity for your pet's health and a long, happy life.
Our Story
Vetwest was established with a vision to provide modern, progressive, and compassionate veterinary care to the pets of Perth. Over the years, we have grown to become one of the largest and most trusted veterinary groups in Western Australia, with 16 clinics across Perth. Our state-of-the-art facilities, combined with our team's expertise and passion for animal care, enable us to deliver exceptional services to our clients and their beloved pets.
Our Services
We offer a comprehensive range of services, including preventive services such as vaccinations, parasite control, and microchipping, as well as medical services, including desexing, dental care, ultrasound, pathology services, orthopaedic surgery, and dermatology. We also provide emergency vet clinics, cat boarding, puppy school, pet adoption, hydrobaths, and nail clipping.
Our Commitment
We are committed to providing high-quality services, modern facilities, and friendly customer service to ensure that our clients and their pets receive the best possible care. We believe that every pet deserves the best chance at a long, healthy, and happy life, and we are dedicated to making that a reality.
Our Vision
Our vision is to be the trusted partner for pet owners, providing exceptional veterinary care and services that enhance the human-animal bond. We strive to be the hospital you trust to care for those you love.
Service and Care
The reviews highlight the good customer service and care provided by the veterinary clinic. Many reviewers praised the staff for being friendly and gentle with their pets. One reviewer mentioned that the vet was caring and gentle with both the pet and the owner, and another reviewer appreciated the staff's attention to their nervous cat.
Pricing
Some reviewers mentioned that the pricing could be improved, with one reviewer stating that the clinic is "money hungry" and another reviewer expressing concerns about the cost of a dental assessment.
Communication
There are some concerns about communication issues at the clinic. One reviewer felt that the clinic manager was unprofessional and tried to intimidate them, while another reviewer mentioned that the vet did not explain their diagnosis or treatment plan properly.
Medication and Diagnosis
One reviewer was unhappy with the way their cat's medication was handled, feeling that the vet did not provide clear instructions or follow-up care. Another reviewer mentioned that the clinic did not carry the medication their pet needed, which caused inconvenience.
