Protecting Your Property, Protecting Your Family
About Smart Security
Smart Security is a trusted provider of security solutions for both businesses and residential properties in Western Australia. With over two decades of experience in the industry, we understand the unique security challenges faced in the region and offer tailored solutions to meet your specific needs.
Our Vision
Our vision is to empower our customers with innovative security solutions that ensure their peace of mind. We believe in providing tailored, affordable security solutions that meet the diverse needs of our clients.
1. Alarm Systems
- Comprehensive alarm systems for homes and businesses
- Monitoring services with rapid response options
- Installation and maintenance services
- Personalized alarm plans to suit your needs
2. Security Cameras
- High-definition security cameras with mobile viewing capabilities
- Network-based and standalone camera options available
- Comprehensive surveillance solutions for businesses and residential properties
3. Business Security Solutions
- Secure access control systems
- Alarm monitoring and response services
- Comprehensive security assessments and audits
- Security solutions tailored to your industry needs
4. Smart Home Solutions
- Integration of security systems with smart home devices
- Remote monitoring and control of your property
- Smart lighting and thermostats for increased security and efficiency
5. Medical Alert Systems
- Personal emergency alert devices for peace of mind
- 24/7 monitoring and response services
- Medical alert systems tailored to your healthcare needs
Why Choose Smart Security?
- Experienced and certified technicians: Our team of experts are certified by industry standards and have extensive experience in security installations and maintenance.
- Tailored solutions: We take the time to understand your unique security needs and provide customized solutions that meet those needs.
- Competitive pricing: We offer competitive rates for our services and flexible payment options.
- Exceptional customer service: We prioritize excellent customer service and offer responsive communication and personalized support.
Contact us today to discuss how Smart Security can help you protect what matters most.
Staff and Customer Service
Some reviewers had excellent experiences with the staff and customer service at Smart Security. They found the team to be prompt, efficient, and helpful, with staff members like Brendon, Tony, and Daniel going above and beyond to assist with inquiries and resolve issues.
Installation and Equipment
However, there were some issues with installation and equipment. One reviewer had a camera installed that faced directly into their bedroom and study, which made them feel uncomfortable and led to a dispute with the company. Another reviewer had equipment installed that caused damage to their TV and set-top boxes.
Cost and Fees
The company's fees and charges were also a concern for some reviewers. One reviewer was charged a callout fee to adjust the camera angle, while another was threatened with additional charges to rectify an issue with the installation.
Customer Feedback
Overall, the customer feedback for Smart Security is mixed. While some reviewers had positive experiences, others were unhappy with the company's service, installation, and fees.
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