Established in 1964 by Arthur Hagan, Hagan's Auto Electrical and Air Conditioning has been providing top-notch auto electrical repairs to our valued customers ever since. Now run by Arthur's daughter, Kathryn, our business has over 150 years of combined experience in solving auto electrical problems. As a second-generation, local family business, we understand the importance of looking after our customers. We would much rather have our customers leaving happy, rather than making a quick buck. No job is too big or small for our expert team, and we're always happy to help.
Our Services
At Hagan's Auto Electrical and Air Conditioning, we offer a comprehensive range of auto electrical repair services, including auto electrical repairs and diagnostics, air conditioning repairs, EFI diagnostics and repairs, ignition services, lighting repairs and installation, security systems, batteries and dual battery systems, electronic brake systems, and more. Our expert team of auto electricians use only the highest quality components and tools in their work, ensuring durability and longevity.
Our Expertise
Our team of skilled auto electricians can provide auto electrical services for a wide range of vehicles, including cars, bikes, trailers, caravans, agricultural equipment, ATVs, forklifts, trucks, buses, and mining machinery. We understand the importance of providing the best possible quality workmanship and customer service, and we take great pride in our customer's satisfaction with our work.
Overall Experience
The reviews highlight a mixed bag of experiences at Hagan's. While some customers had positive encounters, others were left feeling frustrated and ripped off.
Positive Experiences
Some customers praised the team at Hagan's for their professionalism, friendliness, and efficiency. They appreciated the prompt service, competitive pricing, and willingness to go the extra mile to get the job done.
Negative Experiences
On the other hand, several customers had horrific experiences with Hagan's. They reported being overcharged, misdiagnosed, and left with unfinished or poorly done work. Some felt misled and taken advantage of, citing "unethical practices" and "outright lies" from the owners.
Common Themes
Common issues mentioned in the negative reviews include:
- Overpriced services and parts
- Misdiagnosis and poor workmanship
- Unreliable and untrustworthy staff
- Lack of transparency and honesty in dealings
Staff and Service
Some staff members, such as Bravick, Michael, and Damo, were praised for their excellent service and professionalism. However, other staff members were criticized for their incompetence and unhelpful attitude.
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