Your Health, Our Priority
Our Values
Mason Point Medical Centre is committed to providing exceptional healthcare to the community of Mill Park and surrounds. We operate under a framework of core values that guide our interactions with patients, staff, and the wider health landscape.
Our Mission and Vision
Our mission is to empower our patients to achieve optimal health through tailored medical care, fostering a trusted and supportive patient-doctor relationship. We envision ourselves as a centre of accessible and comprehensive healthcare, continuously evolving to meet the evolving needs of our community.
Our Expertise
Our team of experienced doctors and allied health professionals offer a comprehensive range of services to cater to diverse health concerns.
General Medical Care
- Routine consultations for ongoing health maintenance
- Management of chronic diseases like diabetes and hypertension
- Treatment of common illnesses and injuries
Shared Maternity Care
- Comprehensive prenatal care and shared care with specialists
- Postpartum and newborn care
- Antenatal and postnatal education
Minor Surgery
- Minor procedures and skin lesion removal
Skin Cancer Detection
- Early detection and treatment of skin cancer through thorough skin exams
Allied Health Services
- Comprehensive physiotherapy and rehabilitation
- Nutritional guidance and weight management
- Mental health support and counselling
Why Choose Mason Point Medical Centre?
- Quality Care: We are fully accredited by AGPAL, ensuring access to best practices and principles of care.
- Accessibility: Most of our services are bulk-billed for your peace of mind.
- Patient-Centred Approach: We prioritize patient-doctor communication and shared decision-making.
- Continuous Improvement: Our team actively seeks advancements in healthcare knowledge and technology.
Clinic Atmosphere and Staff
Mason Point Medical clinic has received both positive and negative feedback regarding its atmosphere and staff. Some patients have praised the clinic's friendly and helpful staff, citing their kindness, understanding, and support. Others have criticized the clinic for being unwelcoming, particularly with regards to charging for masks despite offering bulk billing services.
Fees and Services
Fees have been a major point of contention for some patients. One reviewer felt that the clinic was engaging in "revenue collecting" due to the charges they incurred for their appointment, citing $70 as the fee for a 20-minute consultation. Another reviewer was upset about the clinic's mask policy, which required patients to pay $1 per mask if they didn't already have one, or wait outside in the rain.
Doctors
Patients have had varying experiences with the clinic's doctors. Some have praised Dr. Ganga and Dr. Emilia, citing their kindness, empathy, and professional manner. Dr. Ganga has been particularly commended for her compassionate and caring approach, as well as her willingness to listen to patients' concerns. On the other hand, some patients have reported feeling rushed or unheard by their doctors.
Location and Appointments
Patients have also commented on the clinic's location and appointment system. Some have praised the clinic for being located in a convenient area, while others have expressed frustration about appointment times and delays.
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