Over 30 years of expertise in the hairdressing industry.
At Expressway Spares, we've been a major supplier to the Earthmoving Industry for over 50 years. With a rich history dating back to 1964, our company has evolved to cater to the mining, general contracting, and rural sectors. We source our products from a network of suppliers, ensuring that our customers receive the highest quality parts and equipment.
Our focus is on exceptional service, building long-term business relationships, and tailoring our services to our customers' specific needs. Our team of highly trained employees is dedicated to providing unparalleled customer service and quality products. We're proud of our strong reputation, earned over the past five decades, and our customers trust us to keep their heavy equipment performing well.
Our Company History
Our journey began in 1964, when Gerard Cassegrain founded Expressway Spares to support the logging industry in the Hastings area. Since then, we've grown and expanded our operations to cater to various sectors. We've celebrated milestones such as our 20th anniversary, adding new workshops, and expanding our facilities. We've also achieved certifications such as ISO9001, AS/NZS4801, and ISO14001, demonstrating our commitment to quality and environmental responsibility.
Our Commitment to Quality
At Expressway Spares, we're committed to providing exceptional service and quality products. We source our parts and equipment from a network of suppliers, ensuring that our customers receive the highest quality products. Our onsite workshops allow us to repair and recondition parts locally, ensuring that our customers' equipment is running at optimal levels.
Our Team
Our team of over 310 highly trained employees is dedicated to providing unparalleled customer service and quality products. We pride ourselves on our long-term relationships with our customers, built on trust, reliability, and a commitment to quality. Our employees are driven by a passion for excellence, ensuring that every customer interaction is a positive and memorable experience.
Our Services
At Expressway Spares, we offer a range of services designed to meet our customers' specific needs. Our services include:
- Supply of new, used, and reconditioned parts for Caterpillar and Hitachi machines
- Dismantling of large machines for spare parts
- Repair and rebuild services for our customers' equipment
- Supply of whole equipment for the mining and construction industry
- Onsite workshop services, including repair and reconditioning of parts
Our Locations
We have multiple locations across Australia, ensuring that our customers have access to our services and products. Our Perth office is now located at 996 Abernethy Road, High Wycombe, WA 6057.
Communication Issues
Several reviewers expressed frustration with the company's communication, citing difficulties in getting in contact with them to sort out parts. One reviewer even went as far as to say that it seemed too hard for them to answer the phone.
Unhelpful Staff
Some reviewers had negative experiences with the company's staff, with one reviewer stating that they did not want to help at all. This reviewer would not recommend the company to anyone, not even their worst enemy.
Limited Parts Availability
One reviewer noted that the company only caters to Caterpillar and mining machines, and does not handle parts for other machines. This can be a problem for farmers with older machines that are still in use and are finding it hard to find parts.
Excellent Facility and Service
On the other hand, some reviewers had positive experiences with the company. One reviewer praised the facility, stating that the quality and workmanship are second-to-none. Another reviewer appreciated the old-fashioned, loyal, and friendly service, where staff are willing to help customers with older machines, not just new ones.
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