Learn to Swim with Confidence and Fun!
At Star Swim Schools, we are dedicated to providing a safe, fun, and friendly environment for children to learn the essential skill of swimming. Our experienced instructors and small class sizes ensure that each child receives personalized attention and care, allowing them to develop their swimming skills at their own pace.
Our Mission
Our mission is to provide high-quality swimming lessons that are both enjoyable and educational for children of all ages. We believe that every child deserves to learn the life-saving skill of swimming, and we strive to make this experience as fun and engaging as possible. Our expert instructors, heated pool, and state-of-the-art facilities create the perfect environment for kids to learn and grow.
Our Services
We offer a range of swimming programs and services, including:
- Baby Star Swimmers: Our infant swimming program is designed for babies from 4 months old, focusing on water confidence, safety, and basic swimming skills.
- Independent Star Swimmers: This program is for toddlers who are ready to learn without their parents in the water, focusing on stroke development and independence.
- Kids Stroke Development: This program is designed for kids who are ready to develop and refine their swimming strokes, building confidence and competence in the water.
- Private Swimming Lessons: One-on-one lessons tailored to the individual needs and goals of each child.
- Women's Swimming Lessons: Specialized swimming lessons for women, focusing on fitness, relaxation, and community building.
Our Facilities
Our state-of-the-art facilities are designed with safety, comfort, and fun in mind. Our heated pool is maintained at a comfortable temperature of 32-33 degrees Celsius, perfect for kids to learn and play all year round. Our recreational area is equipped with amenities to keep accompanying children entertained, and our temperature-controlled changing rooms ensure a comfortable and convenient experience for parents and caregivers.
Why Choose Star Swim Schools?
- Small class sizes to ensure personalized attention and care
- Expert instructors with a passion for teaching and a focus on individualized attention
- Heated pool for year-round swimming lessons
- State-of-the-art facilities designed for comfort, safety, and fun
- A proven curriculum and methodology to successfully work with all personalities of babies and children
Our Commitment
At Star Swim Schools, we are committed to providing a safe, fun, and friendly environment for children to learn the essential skill of swimming. We believe that every child deserves to learn how to swim, and we strive to make this experience as enjoyable and engaging as possible. Join us today and discover the Star Swim Schools difference!
Poor Business Practices and Unhygienic Conditions
The reviews highlight several instances of poor business practices and unhygienic conditions at the Star Swimming School. The school has been accused of underpaying and stealing wages from their teenage staff members, including a 17-year-old who was asked to sign an agreement to pay for a course she was not trained to complete. The school has also been criticized for not paying superannuation and Sunday loading to their staff members.
Additionally, several reviewers have expressed dissatisfaction with the school's facilities, citing that the pool was cold during winter and that there was no proper management or communication among staff members. One reviewer even mentioned that the school failed to provide compensation for missed lessons and ignored their emails.
Inconsistent Quality of Service
On the other hand, some reviewers have had positive experiences with the school, praising the individualized attention given to their children by the swim teachers. Several reviewers mentioned that their children enjoyed attending the lessons and made progress despite the inconsistent quality of service.
Lack of Proper Management and Communication
Several reviewers have expressed frustration with the school's management and communication style, citing that the management was uncooperative and ignored their concerns. One reviewer even mentioned that the owner of the school laughed in their child's face when they questioned why superannuation and Sunday loading were not being paid.
Safety and Hygiene Concerns
The reviews also highlight several safety and hygiene concerns at the school, including the lack of heating in the facility, unclean toilets, and cobwebs in the change rooms.
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