Building your dream home, one perfect detail at a time.
At Adelaide Electric Motors (AEM), we're proud to be one of Australia's leading suppliers of electric motors, pumps, and generators. With over 40 years of experience in the industry, our team of experts has the knowledge and expertise to provide our customers with top-quality products and exceptional service.
Our History
Founded in 1977, AEM has built a reputation for excellence in the supply and repair of electric motors, pumps, and generators. Over the years, we've expanded our product range to cater to a wide range of industries, including mining, agriculture, and residential. Our commitment to quality and customer satisfaction has earned us a loyal customer base, and we continue to strive for excellence in everything we do.
Our Services
Our licensed workshop is equipped to service, repair, and rewind electric motors, pumps, generators, and trailing cables. Our team of skilled technicians has years of experience in performing on-site work for clients in various industries. Whether you need electric motor repairs, generator repairs, or trailing cable repairs, we've got you covered.
Our Products
We offer a wide range of products, including household and rural pumps, industrial mining pumps, submersible pumps, borehole pumps, and more. Our product range also includes electric motors, generators, and cables from leading brands like Davey, Grundfos, and Onga. We're committed to providing our customers with the best products and solutions for their specific needs.
Our Mission
At AEM, our mission is to provide exceptional service, quality products, and innovative solutions to our customers. We strive to build long-term relationships with our clients and provide them with personalized service that meets their unique needs. Our team is dedicated to continuous improvement, and we're committed to staying at the forefront of the industry.
Our Culture
Our culture is built on the values of excellence, innovation, and customer satisfaction. We're proud of our team's expertise and commitment to providing exceptional service. We believe in building strong relationships with our customers and suppliers, and we're dedicated to making a positive impact on our community.
Testimonials
Don't just take our word for it! Our customers rave about our service, products, and expertise. Check out our testimonials page to see what our customers have to say about us.
Overview of Experiences
Reviews of this company's performance have been mixed, with some customers expressing satisfaction with their service and others reporting negative experiences.
Product Availability and Support
Some customers have had issues with the company's product availability, with one reviewer stating that they didn't have the pump they needed in stock and failed to follow up with a promised call. Additionally, another reviewer was only offered the option to buy a new pump, rather than fixing their existing one.
Customer Service
On the other hand, some reviewers have praised the company's customer service, with one reviewer noting that Deepak went above and beyond to ensure they received the necessary parts quickly. Others have commented on the prompt return of phone calls and knowledgeable staff.
Sales and Pricing
There are differing opinions on the company's pricing, with one reviewer finding it competitive and another warning of a 20% restock fee, which they considered to be unfair.
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