Make InSync your first choice
Welcome to InSync Physiotherapy & Pilates, where we are dedicated to providing exceptional care and service to our clients. Since our inception in 2000, we have established ourselves as a leading practice in physiotherapy, Pilates, exercise physiology, and massage therapy.
Our Commitment
At InSync, we are committed to providing the highest standard of care to our clients. Our team of highly trained and experienced practitioners are passionate about delivering exceptional service and achieving optimal outcomes for our clients. We strive to improve the health and wellbeing of our clients, empowering them to reach their full potential.
Our Services
We offer a range of services to cater to our clients' diverse needs. Our physiotherapy services are provided by APA-certified physiotherapists who specialise in sports physiotherapy, manual therapy, and exercise rehabilitation. Our Pilates and Pilates-based exercise rehabilitation programs are designed to improve flexibility, strength, and overall fitness. We also offer exercise physiology services to help clients achieve their health and fitness goals. Our remedial massage therapy services provide relief from acute or chronic pain, and our dance physiotherapy services cater specifically to the needs of professional dancers.
Meet Our Team
Our team of professionals is composed of experienced physiotherapists, Pilates instructors, and exercise physiologists who are dedicated to providing exceptional service. Our team is led by Narelle Forbes, our director and Senior Physiotherapist, who has a passion for delivering high-quality care. Our team is committed to ongoing education and training to ensure that our clients receive the latest and most effective treatments.
Our Culture
At InSync, we value our clients and believe that they are at the core of what we do. We strive to create a supportive and caring environment that fosters trust and respect. Our team is committed to delivering exceptional service, and we take pride in our ability to listen, understand, and respond to our clients' needs.
Our Vision
Our vision is to be a leading practice in the health and wellbeing industry, continuously improving and evolving to meet the changing needs of our clients. We are committed to providing innovative and effective treatments, and to empowering our clients to reach their full potential.
Our Mission
Our mission is to provide exceptional care and service to our clients, while striving to improve the health and wellbeing of our community. We believe that every individual deserves accessible and high-quality healthcare, and we are committed to providing this level of care to our clients.
Our Hours
We are open Monday to Friday from 8am to 7:30pm, Saturday from 7am to 12pm, and closed on Sundays and public holidays. We are conveniently located in Melbourne's South East, making it easy to access our services.
Mixed Reviews
Negative Comments
- Many reviewers had issues with the firm's strict cancellation policy, which resulted in being charged despite trying to provide adequate notice for changing or cancelling appointments.
- Some reviewers felt harassed by persistent emails and phone calls demanding payment for missed appointments.
- One reviewer was not satisfied with the firm's inflexibility in handling appointment changes and was charged a full fee despite being unwell.
Positive Comments
- Several reviewers praised the physiotherapists and instructors for their expertise, patience, and professionalism.
- Many reviewers appreciated the firm's specialty knowledge in dance-related issues and the availability of specialized training facilities.
- Some reviewers were impressed with the welcoming and friendly atmosphere of the studio.
