Excellence in automotive maintenance & repairs
At Coughran's Auto Centre, we're a locally owned and operated family business that has been serving the Toowoomba area since 1971. We're dedicated to providing our customers with the highest level of service and repair solutions for their vehicles. Our team of fully qualified mechanics and support staff are passionate about creating safe and well-maintained vehicles for our customers.
Our Services
We offer a full range of mechanical services to help keep your vehicle safe and in roadworthy condition. Our services include:
Log Book Servicing
A logbook service is a comprehensive service that examines and services your vehicle in the way that the manufacturer intended. This service is essential to preserve your vehicle's statutory warranty and keep your car in top shape for a safer drive.
Repairs & Servicing
At Coughran's Auto Centre, we offer a comprehensive range of car servicing and repair solutions. Our fully qualified mechanics team take great pride in performing the very best car service and automotive repairs across Toowoomba and the Darling Downs.
Diagnostics & Tuning
Our well-equipped mechanical workshop has all the latest diagnostic scan tools and electronic tuning equipment, so you can have peace of mind knowing that your car is in the right hands. Our electronic tuning service ensures your car never misses a beat again.
EFI Repairs
Our workshop is equipped with the latest EFI Computer Diagnostics and tuning equipment, ensuring that your vehicle is running at its best.
Brake & Clutch Repairs
At Coughran's Auto Centre, we offer comprehensive brake and clutch repairs. Our skilled mechanics will diagnose and repair any issues, ensuring your vehicle is safe to drive.
Exhaust Specialist Centre
Our experienced mechanics can diagnose and repair any issues with your vehicle's exhaust system, ensuring optimal performance and fuel efficiency.
Safety Certificates
We offer safety certificates for vehicles, ensuring they are in compliance with state and federal regulations.
Authorised Modification Centre
At Coughran's Auto Centre, we are an authorised modification centre, able to modify your vehicle to meet your specific needs.
Pick Up & Delivery Service
We offer a convenient pick-up and delivery service, making it easy for you to get your vehicle serviced without any inconvenience.
Safety First
At Coughran's Auto Centre, safety is our top priority. Our highly trained, dedicated team of mechanics and support staff are committed to creating safe, well-maintained vehicles for our customers.
Overall Experience
The reviews suggest a mixed bag of experiences at Coughran's, with some customers having a positive experience, while others had issues with the service.
Positive Aspects
- Friendly and Helpful Staff: Many customers praised the staff for being friendly and helpful.
- Competitive Pricing: Several reviewers mentioned that the prices for services were competitive compared to dealership service costs.
- Good Value for Money: Some customers felt that they received good value for their money, with fair prices for the services provided.
Negative Aspects
- Unreliable Service: Some customers reported issues with the service, including problems with oil leaks, faulty spark plugs, and vibrations after clutch replacement.
- Poor Communication: A few reviewers mentioned that the communication from the staff was poor, with issues not being disclosed or addressed properly.
- Overcharging: One customer suspected that they were being overcharged for unnecessary repairs.
Specific Issues
- Oil Leaks: One customer reported that the check oil light came on after a service, and that no one told them about the fault when they picked up the car.
- Faulty Spark Plugs: Another customer reported finding spark plugs left on the ledge underneath the bonnet after a service.
- Vibrations after Clutch Replacement: One customer reported that their car started making a loud vibrating sound after the clutch was replaced, and that the staff declined to take responsibility.
- Misdiagnosis: One customer suspected that they were misdiagnosed with hail damage, and that the staff tried to intimidate them into getting unnecessary repairs.