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At Perth Towing Service, we are proud to be Perth's No.1 towing team, providing premier towing services to the residents of Perth and surrounding areas. With years of experience in towing and roadside assistance, we have established ourselves as the go-to experts in the industry.
Our Story
Our story began with a simple goal: to provide reliable, efficient, and professional towing services to the people of Perth. We understood the frustration and stress that comes with being stranded on the side of the road, and we set out to change that. With a team of trained and experienced staff, we invested in a fleet of well-maintained tow trucks, designed to cater to a wide range of vehicles, from cars and trucks to buses and heavy machinery.
Our Services
We offer a comprehensive range of towing services, including emergency towing, long-distance towing, specialized towing, and roadside assistance. Whether you're stranded in the middle of nowhere or need help with a broken-down vehicle, our team is always ready to help. Our services include:
- Emergency Towing: We provide 24/7 emergency towing services, so you're never left stranded.
- Long Distance Towing: We can tow your vehicle across long distances, safely and efficiently.
- Specialized Towing: We cater to specific vehicle types, including buses, trucks, and heavy machinery.
- Roadside Assistance: We provide a range of roadside services, including battery replacement, fuel supply, and tyre repair.
Our Mission
Our mission is simple: to provide professional, reliable, and efficient towing services to the people of Perth. We strive to be the best in the industry, and our team of experienced staff is dedicated to ensuring that every customer receives exceptional service. We take pride in our work, and our goal is to provide a stress-free experience for every customer.
Our Values
At Perth Towing Service, we operate on a set of core values that drive our business:
- Customer Satisfaction: We prioritize customer satisfaction above all else.
- Reliability: We strive to provide reliable and efficient services, every time.
- Professionalism: Our team is trained to provide professional and courteous service.
- Safety: We prioritize safety above all else, ensuring that our operations are safe and reliable.
Service and Politeness
The reviewers praised the service they received from the company, describing it as "good", "excellent", "polite", and "prompt". They mentioned that the staff were friendly and helpful, with one reviewer noting that they were "very reasonable" in their pricing.
Accuracy of Quotes
However, one reviewer felt that the quotes provided were not accurate. They were quoted between $60-$100 but ended up paying $110. This reviewer felt "ripped off" because they were not provided with a more accurate quote considering the car's location and suburb.
Price and Distance
Another reviewer felt that the price was too expensive for a short distance (1.5kms). They were charged $88 for a trip that was less than 10kms. This reviewer thought that the service was good but the price was too high.
Competitive Pricing
On the other hand, some reviewers praised the competitive pricing of the service, with one reviewer saying that the price was "very reasonable" and another stating that it was "priced competitively".
Reliability and Speed
Reviewers also appreciated the reliability and speed of the service. One reviewer said that the tow truck arrived within 20 minutes and another praised the quick response time. They also appreciated the reliable and efficient service provided by the company.
Conclusion
Overall, the reviewers were generally satisfied with the service they received, praising the politeness and promptness of the staff. However, there were some issues with accuracy and pricing, with some reviewers feeling that they were overcharged.
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