Fast, Efficient, and Affordable Service for all your glass needs
At Koala Glass, we take pride in being the leading glass repair and supply service provider in Newcastle, Port Stephens, Morisset, Maitland, Lake Macquarie, Singleton, and surrounding areas. With over 30 years of expertise in the industry, we have established ourselves as a trusted and reliable name for all glass-related needs.
Our Promise
Our promise to you is Fast, Efficient, and Affordable Service. We understand the importance of quick response times, which is why we offer 24-hour emergency glass repair services, 7 days a week. Our team of experienced professionals is dedicated to providing top-notch service, ensuring that your home or business is secure and safe.
Our Services
We offer a wide range of services, including window and door glass replacement, windscreens, shower screens, pet doors, and more. Our team is equipped to handle any glass-related task, from residential to commercial projects. Our services include:
- 24/7 Emergency Glass Repair
- Windscreen Glass Repair and Replacement
- Residential Glass Repair and Replacement
- Shower Glass Repair and Replacement
- Mirror Glass Installation and Repair
- Window Glass Repair and Replacement
- Glass Shelving
- Commercial Glass Repair and Replacement
Why Choose Us
At Koala Glass, we are committed to providing our customers with exceptional service, quality workmanship, and competitive prices. Our lifetime warranty on windscreen installations and price match guarantee are just a few reasons why our customers trust us with their glass repair and supply needs.
Our Commitment
We are committed to serving the local community and pride ourselves on our fast response times, competitive pricing, and exceptional customer service. Our team is dedicated to ensuring that our customers receive the best possible experience when dealing with us.
Quality of Work and Customer Service
The reviews suggest that Koala Glass has a mixed reputation when it comes to the quality of their work and customer service. While some customers have reported positive experiences with the company, others have had negative encounters.
Positive Comments
Some customers have praised the company's workmanship, with one customer stating that the installation of their shower screen was "fantastic to deal with". Another customer reported that the service was "efficiently done" and "highly recommended". However, these positive comments are outweighed by the negative reviews.
Negative Comments
Many customers have reported poor customer service, with some feeling that the company is unresponsive and unhelpful. One customer reported that the company stole money from them, while another customer was frustrated with the company's lack of communication and poor customer service. Another customer was left feeling stressed and anxious after the company failed to provide a shower screen that matched their requirements.
Product Range
Some customers have reported that the company may not have the products they require. One customer was told that the company did not make frameless shower screens, despite having been told repeatedly that they did.
Price and Comparison
A few customers have reported feeling that they were overcharged for their products. One customer paid more for a piece of replacement glass than a relative paid for a similar product from a different company.
Be the first to review Koala GLass.
Write a Review