Northstar Automotive Group stands as a trusted pillar of the Mildura community, offering an unparalleled new and pre-owned car buying and servicing experience. Founded on a foundation of trust, we pride ourselves on building lasting relationships with our customers through exceptional service and personalized attention.
A Legacy of Customer Satisfaction
For almost three decades, Northstar has proudly served the automotive needs of Mildura and beyond. Our success is firmly rooted in our unwavering commitment to customer satisfaction. We value open communication, transparency, and building genuine relationships with each client.
Experiencing the Northstar Difference
From the moment you step through our doors, you'll be greeted with warmth and professionalism. Our knowledgeable staff is dedicated to providing a seamless and enjoyable car-buying journey. We take the guesswork and anxiety out of the process with our modern, transparent practices.
Transparency and Attention
At Northstar, open communication and clear understanding are paramount. We provide regular updates, detailed explanations, and transparent pricing to ensure you're always informed and in control of your purchase or servicing needs.
More Than Just Cars
Our commitment extends beyond simply selling vehicles. We are proud to be an integral part of the Mildura community, supporting local events, sports, and fostering a sense of belonging. We believe in fostering a thriving community where our customers can thrive.
What Our Clients Say
"A fantastic experience at Northstar, with a friendly and knowledgeable staff." - Ben D.
"Excellent service and communication, highly recommended!" - Lynne A.
"The best service department ever, always going above and beyond." - Maralea N.
"Great communication, will definitely be going back!" - Chris W.
"Professional and helpful staff, highly recommended!" - Sue B.
Our Commitment
Northstar Automotive Group is committed to providing a memorable and positive experience for every customer, every time. We strive to be your trusted partner in all your automotive needs, building relationships that last a lifetime.
Dealership Experience
The dealership experience was praised by several reviewers, with Nerissa Johnstone, the Branch Manager, receiving special mention for her exceptional service and friendly manner.
Sales Process
The sales process was described as smooth and efficient, with staff providing excellent communication and being highly knowledgeable about the vehicles.
Trial Period
The one-day trial period was highlighted as a positive feature, allowing customers to get a good feel for the vehicle before purchasing.
Service Department
While some reviewers had positive experiences with the service department, others reported negative experiences, including issues with pricing and communication.
Positive Aspects
The dealership's willingness to help and accommodate customers' needs, as well as their competitive pricing, were also noted as positive aspects.
Negative Experiences
Unfortunately, some reviewers reported negative experiences, including pressure sales, dishonesty, and issues with pricing and communication.
Common Complaints
Common complaints included feeling ripped off, being quoted incorrect prices, and experiencing poor communication from the service department.
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