Let us help you bloom with love and appreciation
Who we are
We're a team of passionate flower enthusiasts driven by the desire to share the beauty and joy of fresh flowers. With deep respect for tradition and a focus on sustainability, we source only the finest blooms from our own flourishing flower farm and trusted suppliers.
What we do
Our expertise lies in crafting exquisite floral arrangements, gifts, and seasonal displays. We cater to every occasion, offering:
- Custom flower arrangements: Bring your unique vision to life with our talented designers and vast array of flowers.
- Gift hampers and plants: Discover a curated selection of delightful treats and greenery to surprise and delight.
- Seasonal flower arrangements: Embrace the beauty of each season with our stunning collections of fresh blooms.
- Exclusive flower subscriptions: Enjoy the beauty of fresh flowers delivered straight to your doorstep on a regular basis.
Sustainability and Ethics
We are committed to sustainable practices and ethical sourcing. Our flowers are cultivated using sustainable methods that minimize environmental impact, while our commitment to fair trade ensures that our blooms are sourced ethically from responsible farms.
Our values
At the heart of our business lie several core values:
- Quality: We are driven by perfection, ensuring only the freshest and most vibrant blooms are delivered.
- Sustainability: We prioritize environmentally conscious practices to protect our natural world.
- Uniqueness: Each arrangement is a one-of-a-kind masterpiece, designed with meticulous attention to detail.
- Customer focus: We are dedicated to exceeding expectations and providing exceptional customer service.
Join us on this journey of floral elegance and discover the joy of fresh flowers!
Florist Feedback
Mixed Experience
Reviews of Heidelberg and Ireland Burgundy St Florist reveal a mix of satisfaction and disappointment. Some customers have praised the florist for their beautiful arrangements, excellent service, and great value for money. Others have expressed disappointment with the quality of the flowers and the customer service.
Praises for the Florist
The florist has been commended for their knowledge and expertise, with staff members going out of their way to create custom arrangements and provide helpful advice. The prices are considered reasonable, and the flower arrangements are consistently described as beautiful and luscious.
Disappointments and Issues
However, some customers have reported receiving flowers that did not meet their expectations, with one customer being left feeling "never more disappointed" with their purchase. Poor customer service, including a rude manager, has also been reported by some customers.
Redemption and Apologies
In one instance, the florist took steps to rectify a situation, with a staff member following up with a sincere apology and a gift to make amends.
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