Superior Quality. Superior Service. Lifetime Guarantee.
A Family-Run Business Committed to Quality and Customer Service
Superior Windscreens is a family-run business with a team of highly qualified professionals serving Melbourne Metropolitan areas. We are committed to providing exceptional windscreen repair and replacement services for all types of vehicles.
Our Expertise
Our experienced technicians are experts in:
- Windscreen Replacement: We replace damaged windscreens with high-quality replacements, offering a lifetime guarantee on our workmanship.
- Windscreen Repairs: We can repair chips, cracks, and other damage, restoring your windscreen to its original condition.
- Mobile Windscreen Repairs: Our team can visit you at home or your workplace for convenient and efficient repairs.
Quality and Customer Satisfaction
We take immense pride in delivering exceptional customer service and high-quality workmanship. Our services are:
- Competitive priced: We offer affordable options to fit your budget.
- Prompt and efficient: We mobilise quickly and complete repairs in a timely manner.
- Guaranteed: Our work is backed by a lifetime warranty.
Client-Focused Approach
Our dedicated team understands the importance of getting back on the road as soon as possible. We are committed to:
- Understanding your needs: We take the time to assess the situation and provide tailored solutions.
- Communicating clearly: We provide transparent information about our processes and estimated completion times.
- Respecting your time: We arrive promptly and work efficiently to minimize inconvenience.
Why Choose Superior Windscreens?
When you choose Superior Windscreens, you get:
- Experienced and qualified technicians
- Guaranteed quality workmanship
- Competitive pricing
- Convenient mobile service
- Exceptional customer service
Let us be your trusted partner for all your windscreen repair and replacement needs in Melbourne. Contact us today!
Service Experience
The service experience with Superior Windscreens has been a mixed bag. On the positive side, many reviewers praised the professionalism, promptness, and attention to detail of the technicians, particularly Thomas and Simon. They appreciated the exceptional service, flawless installation, and thorough job done by the team. Some reviewers also mentioned the competitive pricing and value for money.
On the negative side, one reviewer had a poor experience with the company, citing unprofessional behavior, unfriendly staff, and a lack of follow-through on commitments.
Communication
Communication seems to be an area where Superior Windscreens could improve. One reviewer mentioned that the company didn't advise them of potential additional costs for a particular job, which led to the job being knocked back. Another reviewer had a frustrating experience with multiple booking cancellations and lack of follow-up calls.
Team Performance
The team at Superior Windscreens received high praise from many reviewers. Technicians like Thomas and Simon were mentioned by name for their exceptional service, professionalism, and attention to detail. David and his team were also commended for their prompt and professional service.
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