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Albury Wodonga Private Hospital is part of Ramsay Health Care, one of the world's leading healthcare providers. Our hospital is dedicated to providing exceptional patient care and services to the community. We are committed to delivering high-quality medical services, state-of-the-art facilities, and a patient-centered approach to healthcare.
Our History
Our hospital has a rich history of providing quality healthcare services to the Albury Wodonga region. Over the years, we have continued to expand and modernize our facilities, investing in the latest medical technology and equipment to ensure our patients receive the best possible care.
Mission and Vision
Our mission is to provide exceptional patient care and services, fostering a culture of excellence, respect, and compassion. We strive to create a safe and supportive environment for our patients, staff, and visitors. Our vision is to be the premier healthcare provider in the region, recognized for our commitment to quality, innovation, and patient satisfaction.
Our Services
At Albury Wodonga Private Hospital, we offer a comprehensive range of medical services, including cardiac, clinical, mental health, orthopedic, and sleep studies. Our hospital is equipped with the latest medical technology, including ROSA Robotics and advanced anesthesia technology. We also provide community information sessions, open access endoscopy clinics, and GP resources to support our patients and healthcare professionals.
Our Doctors
Our team of specialists and medical professionals are dedicated to providing exceptional patient care. We have a range of specialists available, including cardiologists, orthopedic surgeons, and mental health professionals. Our doctors are committed to delivering personalized care and treatment plans tailored to each patient's unique needs.
For Patients
At Albury Wodonga Private Hospital, we understand the importance of patient-centered care. We provide an online admission form, patient brochures, and pre-admission information to ensure our patients are well-prepared for their stay. We also have a patient feedback system in place, which helps us to continually improve our services and patient satisfaction.
Clinical Quality and Safety
We are committed to providing a safe and high-quality healthcare environment. We have implemented various initiatives, including the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care. Our clinical quality and safety metrics are publicly available, and we encourage patients to access this information.
Staff and Service
The staff at the hospital are consistently praised for their kindness, professionalism, and exceptional care. They are described as "awesome", "very professional", and "exceptional" in their treatment of patients. The nurses, doctors, and other medical staff are commended for their high level of care and compassion.
Facilities and Amenities
The hospital's facilities and amenities are also praised, with the new renovations receiving positive comments. The hospital is described as "modern" and "clean", with comfortable recovery areas and nice theatres. However, some patients mention that the TVs in the wards are too small.
Food and Nutrition
The food at the hospital is generally well-received, with some patients describing it as "beautiful" and "great". However, one patient mentions that the food can be repetitive.
Issues and Concerns
Some patients raise concerns about the hospital's administrative processes, such as the handling of cash payments and the requirement to initial contracts prior to surgery. Some patients also mention that the hospital's entrance was temporarily relocated, which caused some inconvenience.
Overall Experience
Many patients have a highly positive experience at the hospital, with some stating that it made their stay "easy" and "comfortable". They appreciate the care and attention received from the staff and would highly recommend the hospital to others.
