Keeping Queenslanders Cool
At Active Air Solutions, we pride ourselves on being Brisbane's favourite air conditioning and heating experts, providing top-notch sales, installation, and service to our valued customers. As a leading air conditioning company in Brisbane, we understand the importance of providing quality solutions that cater to the unique needs of our clients.
Our Story
Our journey began with a simple goal: to provide reliable and efficient air conditioning solutions to the people of Brisbane. Over the years, we have grown to become a trusted name in the industry, known for our expertise, commitment to excellence, and dedication to customer satisfaction. Our team of highly skilled professionals has decades-long experience in designing, installing, and maintaining air conditioning systems for both residential and commercial properties.
Our Services
We offer a comprehensive range of services designed to meet the specific needs of our clients. From sales and installation to servicing and breakdown support, we have got you covered. Our services include:
- Air conditioning system sales: We supply a wide range of air conditioning systems from leading brands such as Mitsubishi, Fujitsu, Actron, Samsung, Haier, Toshiba, LG, Carrier, and Panasonic.
- Installation: Our team of experts will install your air conditioning system to ensure maximum efficiency and performance.
- Servicing and breakdown support: We provide regular maintenance and repair services to ensure your air conditioning system runs smoothly and efficiently.
Our Philosophy
At Active Air Solutions, we believe that everyone deserves the best in air conditioning solutions. We strive to provide quality craftsmanship, competitive pricing, and excellent customer service. Our mission is to help homeowners and business owners create a cool and comfortable space that meets their unique needs and budget.
What Sets Us Apart
We pride ourselves on our commitment to excellence, quality workmanship, and dedication to customer satisfaction. Our team of experts is passionate about providing the best air conditioning solutions that meet the specific needs of our clients. We understand the importance of energy efficiency, and our solutions are designed to provide long-term benefits to our customers.
Unreliable and Dishonest Services
Several reviewers have expressed extreme dissatisfaction with Active Air's services, labeling them as "unreliable", "dishonest", and "unsafe". Despite booking appointments, some customers were left waiting for hours or even had their appointments cancelled at the last minute. One reviewer claimed to have been told outlandish reasons for the cancellations, such as being asked to work on a roof. There were also reports of poor workmanship, with one reviewer finding a hole in their rain pipe and their bathroom flooding due to incorrect installation.
Positive Experiences
Despite the negative reviews, many customers have had excellent experiences with Active Air. Reviewers praised the company's knowledge, communication, and professionalism. Several mentioned having installations done with ease and receiving top-class service. Many reviewers praised the company's punctuality, fair pricing, and quality work, stating they would highly recommend Active Air to others.
