Where country warmth meets excellence in service
Welcome to the Bay Hotel Motel, your premier destination for accommodation, dining, and entertainment in Lake Macquarie, New South Wales. Nestled near the shores of beautiful Lake Macquarie and serving as the gateway to the world-renowned Hunter Valley Wine Country, our establishment offers first-class facilities and services designed to cater to various tastes and preferences.
Our establishment features a modern 3.5 Star Motel, a hotel, a restaurant, and a bottleshop, making it the perfect destination for both leisure and business travellers. Whether you're looking for a relaxing getaway, a fun night out, or a convenient venue for your next meeting or event, the Bay Hotel Motel has got you covered.
Services
- Accommodation: Our motel offers comfortable and affordable 3-star accommodation for short to medium-term guests. Our rooms are thoughtfully designed and equipped with essential amenities to ensure a pleasant and comfortable stay. Choose from our Standard, Deluxe, Executive, and Family Units, each featuring air conditioning, free Wi-Fi, a flat-screen TV, a bar fridge, and tea and coffee-making facilities. We are also proud to be one of the few pet-friendly establishments in Lake Macquarie, with a fee of $25 per pet and a room deposit involved.
- Dining: The Boatshed Restaurant is open seven days a week for lunch and dinner, offering a modern Australian menu with an exciting selection of seafood, steaks, salads, pasta, pizza, desserts, and kids' meals. Whether you're in the mood for a quick bite or a leisurely meal, our restaurant has something for everyone. For pre-dinner drinks, our Sportsman's Bar offers a quiet corner packed full of fantastic sporting memorabilia and three television screens for your convenience. Meanwhile, our Lounge area boasts relaxed seating with leather couches, coffee tables, and subtle lighting, perfect for groups and catching up with friends.
- Entertainment: Our Public Bar is the perfect venue to enjoy all codes of sport, with 24 sport dedicated television screens, Fox Sports, Sky Channels, full TAB facilities, and tipping competitions. We also offer raffles, social clubs, competitions, live entertainment on Friday & Saturday nights, and special events to keep everyone entertained. Our all-weather beer garden is the perfect place for a relaxing drink outside, with custom-built tables, a playground for kids, non-smoking and smoking areas, and outdoor heaters to keep the area just right in the cooler months.
- Bottle Shop: Our multi-award-winning bottleshop is the best Cellarbrations and IBA bottleshop in Australia, stocking a wide range of products, specialising in case wine sales at the right price. We offer highly competitive prices, great customer service, and regular wine tastings most Thursday, Friday, and Saturday nights from 4 pm to 7 pm.
Food and Beverage
The hotel's food has received mixed reviews. While some reviewers have enjoyed their meals, others have had disappointing experiences. One reviewer found the starters to be "shocking" with burnt and flavorless garlic bread and char-grilled sourdough. Another reviewer had a poor experience with a $33 snapper that was not fresh and overseasoned. However, some reviewers have raved about the quality of the food, with one stating that it was "excellent" and "cannot fault".
Service and Cleanliness
The hotel's service has generally received high praise, with many reviewers commenting on the friendly and helpful staff. However, one reviewer did have a poor experience with a dispute over a refund. The hotel's cleanliness has also been praised, with one reviewer commenting that the bathrooms were the "cleanest" they had seen in a pub.
Accommodation
The hotel's accommodation has received positive reviews, with many reviewers commenting on the comfort, cleanliness, and value for money of the rooms. Some reviewers have also appreciated the hotel's dog-friendly policy, with one stating that it was a "fantastic" option. The hotel's pool and lawn area have also been praised.
Location
The hotel's location has been praised by many reviewers, with some commenting on the quiet and peaceful surroundings. The hotel's proximity to a lake and bush tracks has also been noted.
Conclusion
Overall, the hotel has received mixed reviews, with some reviewers enjoying their stay and others having disappointing experiences. While some reviewers have praised the food and service, others have had issues with the quality of the food and the management's handling of customer feedback.
