Your trusted partners in appliance repair and servicing
Located in Geelong, Julian's Appliance Centre has been proudly serving the community for over 30 years. We offer a comprehensive range of services and sales for both domestic and commercial appliances. Whether you need a quick repair for your beloved coffee machine or a brand-new dishwasher, our experienced team is here to help.
What sets us apart?
- Experienced and certified technicians: Our skilled technicians are highly qualified and undergo ongoing training to stay abreast of the latest industry advancements.
- Wide range of services: We provide a diverse array of services, including repairs, servicing, installations, and sales for a vast array of appliances.
- Exceptional customer service: Our dedicated customer service team is committed to providing outstanding service and ensuring your complete satisfaction.
- Transparent pricing: We believe in clear and upfront pricing, with no hidden costs or surprises.
Our Services
**Household Appliances
- Coffee machines and juicers
- Food processors and mixers
- Dishwashers
- Microwaves and ovens
- Cooktops and range hoods
- Vacuum cleaners and ducted vacuum systems
- Washing machines and dryers
- Small appliances like toasters, kettles, and hand dryers
Commercial Appliance Services
- Comprehensive repairs and servicing for all major commercial appliances.
- Industry-leading expertise in restaurant and office equipment.
- Scheduled preventative maintenance plans to minimize downtime and maximize efficiency.
Appliance Sales
- Wide selection of high-quality appliances from trusted brands like Kleenmaid.
- Expert advice to find the perfect appliance for your needs and budget.
- Competitive pricing and financing options available.
Contact us today and discover the exceptional service and expertise of Julian's Appliance Centre!
General Experience
The overall experience with Julian's Appliance Centre has been mixed, with some customers having a positive experience while others have had negative encounters.
Positive Aspects
The positive reviews highlight the efficient, reliable, and friendly service provided by the staff. Some customers appreciated the communication, troubleshooting, and problem-solving skills of the staff, which helped them diagnose and fix their appliance issues quickly.
Negative Aspects
On the other hand, some customers have had poor experiences with the company, citing issues with excessive billing, quoting, and poor customer service. Some customers felt ripped off with the call-out fees and quotes for repairs, which were deemed unreasonable. Additionally, some customers experienced delays and inefficiencies in the repair process, leading to frustration and dissatisfaction.
Common Issues
Common issues that arose from the reviews include:
- Excessive call-out fees
- Inefficient repair process
- Poor communication
- Overpriced quotes for repairs
- Delays in repair timelines
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