Relax, Unwind, and Enjoy the Ride at Sandcastle Motel
About Our Business
Scottys Trading has been a cherished part of the Gold Coast community since 1983. We're a family-owned business with a passion for providing quality, unique second-hand furniture and other goods at incredible prices. Our knowledgeable staff and diverse range of items ensure that you'll find something special and affordable every time you visit our showroom.
Our Vision
Our vision is to provide the Gold Coast with access to stylish and affordable second-hand furniture and homeware. We believe in sustainability and upcycling, offering you beautiful pieces with history and character.
Our Services
At Scottys Trading, we offer a diverse range of services to cater to all your needs:
1. Diverse Selection of Second-Hand Goods
- Lounge Suites & Sofas
- Beds & Mattresses
- Dining Suites & Chairs
- Coffee & Side Tables
- Cabinets & Shelving
- Homeware & Accessories
- Electronics (Fridges, Washing Machines, TVs, Sound Systems)
2. Wide Variety of Styles
- French Vintage
- Neo-classic
- Traditional
- Balinese
- Chinese
- Antique
- Industrial
- Modern
3. Freight & Valuations
- We can assist with freight and delivery arrangements for your furniture.
- Our experienced team can also provide item valuations for insurance or other purposes.
4. Exceptional Customer Service
- Our friendly and knowledgeable staff are always happy to assist you in finding the perfect pieces for your home.
- We take pride in providing exceptional customer service and ensuring a positive shopping experience.
5. Sustainability & Value
- By choosing second-hand furniture, you're making a sustainable choice that reduces environmental impact and saves you money.
- We carefully inspect and restore all our items to ensure they are in excellent condition.
Purchasing Experience
The majority of reviewers had a positive experience buying from Scottys Trading. Many praised the quality of the products, with some noting that the items were high-quality second-hand or refurbished. The staff were also highly regarded, with many reviewers commenting on their friendly and helpful nature. Some reviewers appreciated the flexibility of the store, with one noting that they were able to negotiate prices and arrange delivery quickly.
Product Quality and Variety
Reviewers were pleased with the variety of products available at Scottys Trading, including furniture and whitegoods. Some noted that the store had some unique pieces at affordable prices. However, one reviewer was disappointed that they couldn't find a study/office table.
Customer Service
The customer service at Scottys Trading was a major highlight for many reviewers. They praised the staff for being helpful, friendly, and prompt. Some noted that the store went above and beyond to ensure their satisfaction, such as delivering items promptly and providing efficient communication.
Marketing and Expectations
One reviewer was disappointed with the store's marketing practices, noting that they were misled by promises of "instant" and 24-hour transactions. This delay in processing caused frustration and wasted time. The reviewer suggested that the store be more accurate in their marketing literature to avoid similar issues in the future.
