Your trusted surveying partner for precision and expertise
About Us
Freight Assist Australia is a leading provider of transport and logistic services across Australia. Founded in 2012, we have become a trusted partner for businesses of all sizes, delivering exceptional service and innovative solutions to their transportation needs. Our highly skilled team works collaboratively to understand your unique requirements and offer tailored solutions that optimize efficiency and cost-effectiveness.
Our Services
We offer a comprehensive suite of services covering all aspects of national transport and logistics. Our services include:
Bulk Transport & Distribution
- Palletised freight transportation
- Express deliveries
- General and specialised freight handling
- Australia-wide network coverage
Third-Party Logistics (3PL)
- Warehousing and distribution solutions
- Inventory management and order fulfilment
- Reverse logistics and waste management
Technology & Security
- Advanced online tracking and tracing capabilities
- Secure online platform for managing shipments
- GPS-equipped vehicles for real-time location monitoring
- Comprehensive security measures to safeguard your goods
Innovation & Sustainability
We are passionate about innovation and embrace technology to enhance our services and operations. Our team continuously seeks ways to improve efficiency, reduce environmental impact, and offer tailored solutions that optimize your supply chain.
Safety & Compliance
The health and safety of our employees, clients, and the community is our highest priority. We adhere to strict WH&S and COR legislation and implement stringent safety protocols across all our operations.
Customer-Centric Approach
At Freight Assist Australia, we understand the importance of personalized attention and excellent customer service. We assign a dedicated account manager to each client for seamless communication, streamlined processes, and consistent updates throughout your transportation journey.
Freight Assist Australia: Mixed Reviews
The company has received a range of feedback from customers, with some expressing satisfaction and others experiencing issues with their services.
Satisfied Customer
One reviewer, Vision Dreams, gave Freight Assist Australia 5 stars and praised the company as a "Great Company" with "Great staff". They work as a subcontractor and own a fleet of trucks, stating that Freight Assist Australia is the best company they've dealt with.
Negative Experiences
However, other reviewers have had negative experiences with the company. Christina R. and Josh Anderson both gave the company 1 star. Christina complained about the company's drivers being "Unsafe" and "arrogant", detailing an incident where a driver's high beams caused her to brake suddenly. Josh Anderson was unhappy with the company's lack of communication and slow response to his quote request, stating that it took them 2 weeks to get back to him.
Alberto Rincon also gave the company 1 star and wrote that their truck drivers are a "road hazard" and are "super rude on the road". He had a negative encounter with a driver in Maidstone Street, Altona, who showed him the finger after Alberto honked at them.
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