Business Details
32 Years
experience
Your Trusted Jewellery Experts in Shepparton
Established in 1994, Stephens Jewellers is a family-owned business rooted in a three-generation legacy of craftsmanship. Our expertise spans custom jewellery design, diamond sourcing, and restoration services, supported by an international network of diamond merchants. We prioritize personalized service, combining traditional techniques with modern technology to deliver exceptional value. Our team of over 25 professionals ensures a tailored experience in our Shepparton and Echuca stores. We specialize in engagement rings, wedding bands, and bespoke designs, offering consultations in private suites.Our commitment to quality is underscored by direct global sourcing and in-house manufacturing. We serve the Goulburn Valley region with a focus on community trust and long-term client relationships. Our history includes operating as Shepparton Showcase Jewellers and expanding to a flagship Echuca location in 2014. We provide educational resources to help clients understand jewellery and diamond selection. Every service, from repairs to custom creations, reflects our dedication to excellence and client satisfaction.
Services
Custom Design
Diamond Merchants
Engagement Rings
Jewellery Repairs
Private Consultations
Wedding Bands
Restoration Services
Sizing Adjustments
Valuation Reports
Educational Resources
Details
- Year established: 1994
Highlights and features
- We offer over 20 years of experience in custom jewellery design and diamond expertise.
- Our international diamond network ensures competitive pricing and quality.
- Private consultations available in Shepparton and Echuca for personalized service.
- We employ over 25 local professionals with specialized jewellery knowledge.
- Our in-house manufacturing guarantees quality control and timely delivery.
Services
Custom Design
Our custom design service transforms your ideas into unique jewellery pieces. Clients can bring sketches or describe their vision for a personalized creation. We use advanced CAD software and traditional craftsmanship to ensure precision and artistry in every design.
Diamond Merchants
As diamond merchants, we source high-quality diamonds directly from international suppliers. Our expertise ensures competitive pricing and access to rare stones. We guide clients through the 4Cs to select the perfect diamond for their budget and preferences.
Jewellery Repairs
Our repair services address resizing, stone replacement, and restoration of heirloom pieces. In-house manufacturing capabilities allow for quick turnaround times. We maintain the integrity of original designs while ensuring durability for everyday wear.
Private Consultations
Private consulting suites in Shepparton and Echuca offer personalized design sessions. Clients receive undivided attention to discuss custom projects or select from our collections. Appointments ensure confidentiality and focused service for complex requests.
Wedding Bands
We specialize in matching engagement and wedding bands with precision. Our collection includes contemporary and traditional designs. Custom options allow couples to create cohesive sets tailored to their style and metal preferences.
People
Stephen Schneider
Co-Founder & Director
Stephen co-founded Stephens Jewellers in 1994, leveraging international diamond expertise and 20+ years of design experience. He oversees custom projects and maintains the business's commitment to quality and innovation.
Michelle Schneider
Co-Founder
Michelle co-founded the business with Stephen, contributing to its growth into a regional jewellery destination. Her family's legacy in jewellery, dating back to 1951, informs the company's traditional craftsmanship values.
Frank
Lead Designer
Frank coordinates design services using CAD software and 20+ years of restoration experience. He collaborates with international designers to deliver trend-led custom pieces while maintaining quality standards for regional clients.
Questions
Can you create custom jewellery from my own design ideas?
Yes, our designers can transform sketches or descriptions into custom pieces. We provide quotes based on your specifications and ensure the final product matches your vision.
Do you offer diamond valuation services?
We provide independent diamond valuations with all custom designs. Our expertise in diamond grading ensures accurate assessments aligned with market standards.
Can you repair heirloom jewellery?
Yes, our restoration services preserve the integrity of heirloom pieces. We assess metal and stone condition to recommend repairs or integration into new designs.
Are wedding band designs customizable?
We offer customization for wedding bands, including metal choices and design elements. Our consultants help create cohesive sets that reflect personal style preferences.
Do you source conflict-free diamonds?
All diamonds are sourced through ethical channels. Our international network adheres to the Kimberley Process, ensuring conflict-free stones for every creation.